Trainer

Description / Requirements

Job title: Trainer

Campaign: Training/Financial Account

Work Setup: Night Shift in Alphaland, Makati City

Salary: 30K-35K

SD :ASAP

Job Description:

We are looking for a dynamic and experienced Trainer to join our team for a Financial Services campaign. The ideal candidate will be responsible for facilitating training sessions, supporting employee development, and ensuring training objectives are met effectively.

Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc

Coordinating training schedule based on training requirements

Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates

Executes specialized projects and activities and typically works according to set principles

Usually generates and initiates own workload and doesn’t need instructions or guidelines

Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product

Positions at this level are expected to significantly improve the day-to-day activities/processes

Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope

Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-worker

Qualifications:

•1–2 years of experience as a Trainer in the Banking, Financial Services, or Mortgage industry(BPO). This is mandatory and non negotiable

•Experience in BPO or call center training environments. This is mandatory

•Strong background in developing and delivering training modules for financial accounts

•Excellent communication and presentation skills

•Ability to coach and mentor new hires and existing staff

•Proficient in using learning management systems and Microsoft Office tools

•Strong analytical and problem-solving skills

•Amenable to work on-site

•Knowledge of compliance and regulatory requirements within the financial industry