Quality Control Specialist - Pest Control

If you're looking to take on a new challenge while making a difference in the health and well-being of your community, American Pest might be the place for you!

Ensuring the quality of our technicians work is of paramount importance, and that's where you'd come in as a QC Specialist - supporting our technicians in Government, Commercial, and Residential accounts.rnWe offer a stable career opportunity that provides flexibility, a fast-paced working environment, freedom to work in the field, and the ability to help others.

We offer competitive earnings, paid training, and the opportunity for a long-term career.rnIf that sounds like a good fit for you, let's talk!rnDue to the District of Columbia COVID-19 vaccine requirement for entrance into public gathering places, all team members of our QC team, including new candidates for the position, must be fully vaccinated by 2/15/22 (receiving the first shot no later 1/15/22). Candidates must be able to provide documentation to Human Resources upon hire.rnAmerican Pest is proud to offer our employees a host of outstanding benefits!rnWhat You'll Get...

We want to help our employees build not just a great career, but a great future.

When you put your skills to work with American Pest, you'll have access to these great benefits!rnHealth and Well-being:rnrnCigna medical insurance plan options to fit your individual needs including EPO & PPOrnPrescription drug programrnDental & Vision plansrnFlexible Spending Accounts (FSA) for medical and childcare expensesrnHealth Savings Plans (HSA) available with qualified plans for medical expensesrnFree local gym membershiprnrn Financial Security:rnrnCompetitive hourly compensationrn401(k) Savings Plans (Traditional & Roth)rnLife insurance, 100% company paid (with options to buy up)rnLong and short-term disability, Accident, Critical Illness, and Hospital Indemnity insurance optionsrnrn Work/Life Balance:rnrnFull time, year-round employment rn30-Day paid training and in-depth orientationrnA highly experienced team of professionals to work with including several PhD Entomologists, Board Certified Entomologists, and Associate Certified EntomologistsrnA take home company vehicle for field positionsrnPaid time off including eight paid holidays, including your Birthday!rnA peer-to-peer employee recognition programrnPrizes, giveaways, and advancement opportunitiesrnrnWhat You'll Do...

As a Quality Control Specialist with American Pest you'd be responsible for evaluating the performance of our Service Technicians in the field, auditing their day-to-day completed service tickets, and contributing to their training and professional development.

Additionally, you'd provide safe and effective pest management solutions to evaluate new and existing customers' needs, maximize required performance for SQF audits for food processing and handling facilities, keep records of quality control audits for government and commercial third party audited accounts, and submit reports to management as required.

The bottom line is, you would help ensure the delivery to stellar customer service to our customers.rnWho You Are...

So, what does it take to be a successful QC Specialist at American Pest?

For starters, you'll have a minimum of 3 years' experience as a pest control technician.

You'll also have...rnrnCurrent and valid state issued pest control registrations/licenses/certificationsrnThe ability to complete required NPMA Pest Management Standards for Food Processing & Handling FacilitiesrnThe ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position self to conduct service under/around furniture, equipment, and tight spacesrnThe ability to safely move items and equipment weighing up to 50 pounds rnThe ability to work outdoors in all weather conditionsrnTechnical proficiency with computers, smart phones, PestPac, etc.rnA valid driver's license with an acceptable driving recordrnThe ability to read, write, speak, and comprehend EnglishrnGood oral and written communication skillsrnSolid attention to detail and experience with following Commercial Service ProtocolsrnLegal eligibility to work in the U.S.rnAvailability to work a flexible schedule (between the hours of 6:00 a.m.

and 6:00 p.m.

with occasional exceptions)rnAvailability to work some weekends and evenings for on-call support - schedule can be flexible to work remotely for administrative tasks and/or travel long distances to meet with clients within our service arearnHigh school degree or equivalentrnrnWho We Are...

Founded in 1925, American Pest is a fun and energetic mid-size company located in the newly-developed community of Maple Lawn, in Fulton, Maryland (Howard County). We are a great company with a modern, attractive office with access to the latest technology.

Within the last four years, we've nearly trippled in size and currently employ over 400 employees with several remote workers from Tampa, Florida to Chicago, IL!

Being part of American Pest means doing your best, every single day, to effect positive change for our customer and our community.rnAmerican Pest is part of Anticimex, a global pest control organization with a mission of being the leader in modern pest management.

Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity as we strive to become the global leader in pest control.rnOur Hiring Process...

Knowing what to expect when job hunting is always a welcome relief.

Our process for this position includes the following steps:rnrnApplication submissionrnComplete pre-employment assessments and a phone interviewrnSchedule an interview and complete our applicant surveyrnInterview in person at one of our three office locations in Fulton MD, Fairfax VA, Richmond VA, or Charlottesville VA (travel expenses covered for applicants outside our metro area)rnEmailed offer letter, which is contingent on steps 6 and 7, tentative start date setrnCriminal background check and drug screeningrnReference checksrnOfficial start date confirmedrnWelcome!rnrnUpon successful completion of training, pest technicians will receive their own company vehicle with gas card for all work-related driving.

Technicians will also be scheduled routes in accordance to their location of residence to reduce drive time and be as efficient as possible.

American Pest is a virtually paperless company - our technicians do not need to constantly drive to and from the office.rn rnWe are an Equal Opportunity Employer as defined by the EEOCrnEOE/M/F/Vet/DisabledrnAmerican Pest is a Drug-Free Workplace

Full Time