Automotive Service Advisor

Taylor Grubaugh Chevrolet Buick GMC is looking to add a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Benefits:

Health insurance

Paid time off

Employee Vehicle Discount

Dental insurance

Health insurance

Paid time off

Vision insurance

401K

At Taylor Grubaugh Chevrolet Buick GMC LLC, we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. Taylor Grubaugh Chevrolet Buick GMC LLC is not your typical dealership; we have an extraordinary team of employees and are looking to grow that team with passionate, motivated people.

Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements:

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Very energetic personality

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Taylor Grubaugh Chevrolet Buick GMC LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.