Alarm System Technician

Job Description

Job Description

SUMMARY:

Performs service on equipment including alarm systems, CCTV, IP CCTV, Access Control, Alarm, wireless and Card Access associated components for Service Accounts and Commercial customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acknowledge, implement and enforce all protection one Policies and Procedures.

• Submit accurate and timely documentation to your immediate supervisor (Billing, Reports, Data Entry Information, and Time Cards).

• Attend classroom and field training as required.

• Comply with Protection One's vehicle policy.

• Maintain good driving record.

• Maintain the appropriate Truck Stock Supplies/Tools/Equipment.

• Maintain the appropriate basic hand tools necessary to perform required duties.

• Perform New System service.

• Perform System Additions.

• Perform Customer Instruction on System Operation and Functionality.

• Perform System Testing and Signal Verification.

• Assist with troubleshooting and repair of advanced installations using test equipment and PC's.

• Ensure compliance with all local codes and manufacturer specifications.

• Ability to perform installation of concealed devices and wiring.

• Ability to read diagrams

• Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

• Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.

• Knowledge of Company policies, procedures, guidelines, and practices.

Skills

• Good customer service skills.

• Self-motivated and a professional attitude.

• Excellent communication and listening skills.

• Must possess good decision making skills, be very organized and detail oriented.

Abilities

• Ability to write routine reports and correspondence.

• Ability to use discretion and problem analysis.

• Ability to work effectively with others.