CCTV & Access Control Technician (Small Business & Commercial)

Job Description

Job Title: Service Technician

Description:

We are seeking an experienced Service Technician to manage service tickets for Small Business and Commercial clients. The technician will utilize a mobile app to access job details, including location, schedule, and specific requirements. Responsibilities include:

Communicating with customers prior to arrival at each job site.

Troubleshooting and resolving technical issues.

Replacing system components such as panels, peripheral devices, audible/visual alarms, etc.

Diagnosing causes of system failures to identify necessary repairs.

Adhering to safety practices to prevent injury and property damage.

Maintaining a clean and organized workspace/job site to ensure customer satisfaction.

Skills Required:

Security systems

Access control

CCTV

Alarm systems

Inventory management

Effective communication

Experience Level:

Expert Level

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)