COMPLETE Coach (TN Promise Success Coach)

tnAchieves is looking for a hard-working individual to serve as a COMPLETE coach supporting students through the college-going process. COMPLETE coaches thrive in a fast-paced and data-driven work environment. Coaches enjoy building relationships with post-secondary institution staff to expand their resource knowledge to help students succeed. The coach role offers a unique opportunity to connect with many stakeholders in education and to utilize skills like public speaking, time management, and database management and reporting (Salesforce).

The organization works at scale serving more than 85,000 students annually through college access and success initiatives. Each coach works with an average cohort size of 400 students. Coaches support their students by serving as a trusted accountability partner, connecting them with resources and grant opportunities that align with their needs and help students navigate the journey to their future career. Empowering a student to reach their potential is powerful and tnAchieves does this on a scale unlike other non-profits. Our team is part of micro and macro change; the work of a coach is technical, and metrics driven resulting in life-changing outcomes for students and positive workforce development for the state of TN.

Equally important is the opportunity for continuous learning and professional development as part of a mission-driven team. tnAchieves invests in each team member to identify and foster skillsets that will serve individuals throughout their careers. The organization is intentional about creating a strong culture of shared values. This contributes to a talent pipeline for growth opportunities as the organization evolves to expand its impact.

tnAchieves COMPLETE coaches commit to at least two years of service with the organization. In turn, tnAchieves offers a competitive hiring package, complete with generous paid time off, a hybrid work schedule, opportunities for growth and a full benefits package.

JOB RESPONSIBILITIES:

Communicate daily with students and parents

Prepare high school student meeting materials and execute assigned mandatory meetings for TN Promise

Conduct one-on-one and group meetings on college campuses

Maintain student database including, but not limited to, community service verification, student meeting attendance, intervention, connection and grant documentation and processing student excuse forms and ineligibility arguments

Assist with planning, application processing and administering tnAchieves Summer Programs

Attend individual and team meetings as scheduled by direct supervisor and leadership

SPECIFICATIONS:

Bachelor’s degree required

Consistently practice positivity and adaptability

Identifies and analyzes problems through a solutions-oriented lens

Embraces learning new skills and ask questions to gain full understanding

Communicates proactively and effectively

Takes initiative and is prepared

Willingness to travel regionally on a weekly basis

Working knowledge of Microsoft Outlook Suite and Salesforce

ACCOUNTABILITIES:

Meets benchmark and semester goals

Maintains relationships with frontline college staff

Participates in all tnAchieves college access/success efforts (TN Promise app, FAFSA, mandatory meetings, community service, summer programs, etc.)

Practices prompt and accurate internal and external correspondence

Processes COMPLETE Grants with timely attention to detail

Job Type: Full-time

Pay: Up to $43,888.00 per year

Ability to Commute:

Nashville, TN 37206 (Required)

Work Location: Hybrid remote in Nashville, TN 37206