Desktop Support Technician

Role: IT Support/Desktop

Locations: Franklin, TN

Fulltime position

Job Descriptions

Working knowledge of Windows 10

3+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.

Strong troubleshooting skills

Install, configure, and troubleshoot laptops, PC's, and MAC's.

Mobile device support experience is a plus

Strong communications, troubleshooting and team playing skills

Ability to work in a fast-paced and dynamic environment

Service-Now knowledge is a plus

Great phone skills and ability to work with remote users