Help Desk Support Specialist

Job Title : Help Desk Support

Location : Hayden Rd Scottsdale AZ 85255 (Onsite)

Duration : 12 Months (Possibility of extension)

Pay rate: $25-30/hour on w2 basis without benefits/holiday/vacation

*NO C2C*

*Looking for Local candidates only*

Job Description

This onsite support person will play a crucial role in providing technical services, as Scottsdale host company meetings for different departments, including the CEO and his executive team. As a Sr. Systems Support Specialist, provides world-class tech support to fellow employees in a complex environment that moves at a lightning-fast pace. The support specialist works within a team and independently, anticipating and responding to the needs of Frontdoor & other brands team members with technical request. Support and install approved SW/HW, diagnose complex emergent hardware and software issues, and provides ongoing support for the equipment employees use in their day-to-day work. Looking someone with communication skills and a friendly personality, ensuring fellow team members and customers of the service desk know they are in the right hands to fix their technical problems, calmly, politely and with urgency when needed. We are looking for candidates with experience in the following areas:

Windows 11

Office 365

Intune

Web applications

Wireless technologies

SharePoint*

Okta*

Zoom

Beyond Trust

Oomnitza

VPN

VoIP

Key Qualifications:

Proven experience with the technologies listed above.

Strong customer focus and excellent communication skills.

Ability to work effectively in a team environment while managing your daily schedule independently.

Problem-solving skills and a proactive approach to addressing technical issues.

Thank You!