Admitting/Registration Clerk

Coordinates the reception and registration area activities to promote communication throughout the Facility. Performs clerical and reception duties.

Minimum Qualifications

Medical Clerical experience preferred

Two years clerical experience preferred

Strong communication skills required

Proficient in MS Office applications required which include Outlook, Word, Excel and Powerpoint required

Essential Functions

Admits patients following the established policies and procedures

Assembles patient medical record forms and prepares patient identification

Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity

Provides pertinent information to the patient’s family in the waiting area according to policies and procedures

Monitors waiting area

Coordinates reception area activities for effective communication with all areas of the Facility

Answers telephone and intercom courteously and in a quiet, pleasant voice

Accepts and relays messages effectively

Informs physician’s office of admissions and activities concerning admissions

Distributes surgery schedule

Maintains and protects each patient’s right to confidentiality

Identifies emergencies and initiates appropriate response

Assumes clerical duties and responsibilities as necessary

Assists in ordering and stocking supplies

Maintains order and cleanliness of the front desk

Prepares all bank deposits following Facility cash controls as requested

Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record

Generate and distribute physician medical record deficiencies at a minimum of once a month

Prepares CQI report from physician deficiency report and summarizes physician responses

Monitors computer system for proper daily back-up process

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.

The employee must be able to stand and/or walk at least five hours per day.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.