Job Description
We are looking for a highly skilled loan processor to join our top-producing team and work alongside our loan officers and loan team. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business.
Responsibilities
Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork. Process a loan from start to finish with care, compassion, accuracy and speed
Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
Understand investor guidelines and how to research, question and strategize.
Perform income calculations.
Check all loan package documents for complete accuracy
Learn all aspects of a process from lead to funding - utility player
Assist with administrative duties as needed such as making and screening calls, booking appointments, etc
Ensure data integrity and security is managed within company software systems
Will be a utility player. Job will include learning other loan related tasks and roles to ensure an agile team.
Qualifications
At least 2+ years of loan processing in an office environment required. Experience working with a mortgage broker is preferred
In the office position
Highly motivated, detailed, and goal-oriented with excellent customer service and communication skills
Comprehension of loan financing for government and conventional productsCompany Description
We don't treat clients like transactions, we treat them like family. About half of our business is sustained from past clients, so you can be sure that this team will treat clients with top-notch service. Our amazing support and operations team will also help to uncover additional loan opportunities throughout the process to grow the business even further.
We consider clients customers for life. Our goal is to deliver value consistently while assisting in implementing strategies that aim to accumulate wealth, reduce debt, and minimize monthly expenses for clients.
Our pillars are 1) caring for our people, 2) providing outstanding service, 3) being relationship-driven, 4) being thumb pointers, 5) striving for continuous improvement, and 6) valuing fun, family, and friendship.
We are grateful for your interest in joining our team and we hope you consider being a part of our team and the Wave Lending Group Family.
Equal Housing Opportunity. NMLS#21751
Full-time