About the Position
This position is the fourth level of management in Kenco Transportation Service (KTS). This job leads transportation efforts, collaborates with carriers, both internal and external, customers, planners, and dispatchers to ensure the transportation of customer products safely, effectively and securely across the network. This position manages managers. The Sr. Mgr. will coach and mentor the team members on fundamental behaviors, safety, quality, best operational and process methods, and continuous improvement. The Sr. Mgr. will lead implementation of process improvements through problem solving or input from the team to improve safety, quality and/or profitability; and coach team members to ensure on-time delivery of products that meet or exceed world-class (internal/external) expectations.
Functions
Identify new business opportunities and grow business revenues and margins with existing customers.
Build a strong relationship with customer key contacts through listening and understanding our customer’s environment.
Develop customer profile with business issues, opportunities, information flow, competitor environment, review process, contract, etc.
Present complete proposals and value solutions for our customers.
Develop and implement new transportation systems in partnership with IT
Manage asset management program including equipment procurement and maintenance
Drive process for carrier and mode selection to optimize freight spend.
Leads implementation of company programs.
Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions.
Uses Lean Six Sigma tools to make decisions and improve operational efficiency.
Establishes measurements that positively impact safety, quality and financial performance.
Oversees team of local drivers and route planner(s) to ensure customer product is safely and securely transported within the network.
Builds relationships with common carriers, manages their performance, and leverages these relationships to ensure all cost and quality requirements are met.
Manages transportation resources to ensure compliance with all policies, processes, and procedures required by Kenco, its customer, and all applicable regulatory agencies.
Responsible for data collection, analysis, and reporting of transportation metrics to drive continua improvement and cost reduction initiatives related to assigned areas of responsibility and/or throughout the entire network.
Supports the distribution network to ensure that all customer goals are met.
Sr. Mgr. may have one customer and multiple sites or multiple customers
Sr. Mgr. may spend some of their time supporting Transportation Management (e.g., starting an intermodal transportation business)
Sr. Mgr. may lead the KTS Safety function
Qualifications
Bachelor’s degree in Transportation or related equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.
Minimum of 6-8 years related experience and/or training in a distribution or transportation environment. Working knowledge of DOT regulations required.
Creating high alignment with and ability to influence internal and external partners
Detailed knowledge of financial planning, P&L analysis, and margin improvement required.
Ability to motivate, train, lead, and evaluate the performance of subordinates.
Highly proficient in the use of MS Office – Excel, PowerPoint, Outlook, & Word.
Ability to develop presentations and present information professionally to internal and external management/customers.
Ability to manage and prioritize multiple projects and meet specific goals and deadlines.
Experience using warehouse, transportation, financial, and inventory management systems preferred.
Must have very strong customer service skills.
Ability to communicate with tact, diplomacy, and authority, when necessary.
Must possess strong analytical abilities, organizational skills, and communication skills.
Must have a thorough transportation background and an understanding of efficient transportation principles.
Ability to read and write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to solve practical problems and deal with a variety of concrete variables.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Competencies
· Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
· Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
· Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
· Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
· Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
· Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
Travel Requirements
This position is expected to travel approximately 50% to 75%.
A passport is not required but recommended.
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