As a Revenue Operations Systems Administrator you will build a deep understanding of how Beekeeper uses Salesforce and other related systems to drive efficiencies in our revenue team’s performance. You will be the first point of contact for the sales organisation and will manage day-to-day queries. You will use your admin skills to identify and implement improvements. You will support the revenue operations team with testing and document processes in various systems. In a nutshell, you will be an integral part of the revenue operations team and will help us take our revenue technology stack to the next level.
You will work in a dynamic environment with many interesting projects and a wide range of internal stakeholders, often to challenging deadlines. You are proactive, energised by challenge, willing to try new things and you learn fast from both successes and failures. You are a critical thinker, open and collaborative and able to build strong partnerships internally and externally to achieve the best results.
This role will require working adjusted hours, 11:00 CET - 19:00 CET Monday-Thursday to have more coverage for our teams in the US time zones, and will need to be available during critical times of the quarter to support closing deals in the US time zones. Fridays will be normal working hours.
Reporting to: Morgan Smith, Head of RevOps North America
Preferred Hiring Location: Krakow
Your Responsibilities
Manage the day-to-day technical and data queries via Cases in SFDC
Support all technology in the RevOps tech stack
Work closely with the senior administrator on testing/QA of updates to SFDC, including documentation on QA pass/fail details.
Updating and maintaining SFDC Flows for required automation
Supporting new hires with related technology during onboarding
Supporting PandaDoc document creation and execution of contracts
Troubleshoot and resolve bugs
Help with the implementation of new processes and improvements
Manage data clean-up projects and activities
Reviewing usage of specific technology for ROI and adoption metrics
What we look for in you
3-5 years of experience
1-2 year supporting revenue teams
1 year of experience with Salesforce administration and / or Salesforce Admin Certification
Experience with Salesforce Lightning
Experience with SaaS industry technology, including: Pandadoc/DocuSign, Cloudingo/Ringlead, HubSpot, Calendly/ChiliPiper, Outreach/SalesLoft, ZoomInfo, JIRA
Strong communication skills and customer service mentality
Proactiveness in solving issues or identifying potential issues
Organizational skills to manage daily support cases and QA responsibilities
Exceptional team player and collaborator who can deliver on the needs of multiple internal stakeholders
Enthusiasm to learn and grow in the Salesforce career path
Proficiency in Google Suite, including expertise in GSheets
Professional level proficiency in English
Bonus Points
Salesforce Admin Certification
Salesforce Advanced Admin Certification
SaaS experience
Professional level proficiency in German
What we offer
Competitive salary
Phone & Home Internet costs reimbursement up to 80 PLN/month
Private health care package
Multisport Benefit card
Creative Allowance – paid as 1000 PLN gross/month
Home office set-up reimbursement up to 1000 PLN
Personal Learning & Development Budget of 1500 USD/year
Sabbatical Program – 1 month paid leave at 3, 6, 10 year tenure
26 days of annual leave/year
2 Mental Health days off per year
Laptop for work purposes
Hybrid working model
Oh and don’t forget about our Beekeeper Stock options!
Who we are
Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We help organisations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.
At Beekeeper, we celebrate diversity! All qualified applications will receive consideration for employment regardless of race, colour, ancestry, religion, nationality, sexual orientation, age, citizenship, marital status, disability or gender identity. We are committed to ensuring a smooth application process for all candidates. If you require accommodations due to a disability, please reach out to, and our team will be more than happy to assist you.
Please know that you are not required to share your nationality, age or a picture of you on the CV! We are looking forward to your application!