Retail Sales Manager

Trail Appliances

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

Company: Trail Appliances Ltd.

Job Location: 2876 Rupert Street, Vancouver, BC, V5M 3T7

Terms of Employment: Permanent Full Time Position

Language of work: English

Nature of Position: Sales – Retail Sales / On-site

Compensation Package: $73,000 - $86,000 a year, eligible for additional bonus

Compensation subject to annual review and increase based on inflation, cost of living, merit and performance. Compensation offered may vary depending on the applicant’s level of experience, qualifications and other factors.

Benefits: Employee will also be eligible to receive:

• Extended Health Benefits

• Merit Performance

• Generous employee discounts

• Gym membership discount

• Professional Development Programs

• Employee Recognition Program

• Company events

• Paid Volunteer

We have everything we need to inspire our customers. Except you.

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

As the Retail Sales Manager, you will

• Provide amazing customer experiences

• Maintain the in-store experience standards

• Drive sales and revenue

• Maintain product knowledge training plan for Product Specialists

• Conduct weekly performance review with Product Specialists

• Manage, supervise and assign Product Specialists with activities and duties

• Coordinate and prepare weekly and month work schedules

• Review and approve daily written sales orders

• Maintain margin expectations through strategic price management

• Support the needs of internal customers

• Ability to travel to Lower Mainland locations and satellites an asset

To be successful in this role, you need:

Education:

• Completion of secondary (high school) preferred

Work Experience / Qualifications

• Previous successful retail sales experience in a management role preferred

• Proven ability to deliver sales growth, set objectives and achieve them

• Successful completion of business courses, including supervisory training preferred

• The ability to lead, coach, motivate and enhance existing teams for success

• Excellent written and oral communication skills in English

• Good working knowledge of Microsoft Office and ability to learn new software

• The ability to work evenings, weekends and additional hours when required

• Appliance knowledge is an asset but not mandatory

• Background in interior design and furniture sales is an asset but not mandatory

Application Instructions / Contact Information

Apply directly on our website at https://jobs.lever.co/trailappliances

We thank all candidates for their interest but only candidates selected for an interview will be contacted.

Contact Information

Company Head Office: 3388 Sweden Way, Richmond, BC, V6V 0B2

Contact: Jane Narag, Talent Acquisition Specialist /

Phone: 604-233-2030

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?