Network Operations Center Engineer II

Job Description

Network Operations Center Engineer II

A Networks is an LA based Cisco Partner seeking additional NOC Engineers. You will enjoy working with our clients and our engineering team, helping to ensure that LA Networks delivers outstanding client service on every engagement. You'll be part of a team that genuinely cares about its customers and partners, its community, as well as each other. You can bring your knowledge of Cisco technologies and take it to the next level while delivering a positive impact on the community.

About the Job

The position of NOC Engineer II requires an engineering-focused technical professional who will provide technical support and guidance to customers. The ideal candidate is technical with some hands-on experience, customer focused, proactive, with the drive and determination to learn about emerging network and security technologies. This position is suited to an entry-level engineer looking to expand their knowledge and grow their career.

Benefits

Work with the latest technologies and prominent brand-name clients

Strong team environment with an engineering-centric culture

Opportunity to grow through extensive training opportunities

Competitive compensation, vacation, and benefits package including:

Health

Dental

Vision

401(k)

Profit-sharing

Responsibilities

Provides Level 1 and 2 support for network alerts and related problems

Troubleshoot network issues and monitor managed client networks

Perform proactive maintenance and log review of network and security appliances

Install and configure network devices: routers, switches, firewalls, etc.

Escalates advanced issues to Cisco TAC and Senior Engineers

Skills and Qualifications

High School Diploma or equivalency, Bachelor's Degree is preferred

An active CCNA certification is required

Working knowledge of TCP/IP, routing and switching protocols and operations

Proficiency with Cisco IOS configuration and recommended best practices

Ability to use essential network troubleshooting tools

Passion to learn and grow professionally

Excellent interpersonal and customer relationship skills

Ability to multitask

Strong oral and written English communication skills

Preferred Experience

2+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues including documentation.

Physical Demands

Light physical effort (lift/carry up to 20 lbs.)

Occasional standing/walking

Occasional reaching, stooping, bending, kneeling, and crouching

Full-time