Note:
Location: Tallahassee, FL(Onsite) Local candidates only
C2C: Yes
Duration: Long Term
Primary Skills: Business Intelligence,SAP
Visa: H4EAD, green card or citizens preferred
Scope of Work
The Consultants will augment current program resources and providing technical assistance consultation services.
These positions will work and coordinate with agency executive and managing sponsors, technical and functional staff, contractors, partners and vendors for the design and implementation of the S/4HANA upgrade project and ensure all required and appropriate project deliverables, reporting and communications are completed.
REQUIRED DUTIES AND RESPONIBILITIES
Assist in the periodic review and revision of the Operations and Maintenance sections of the Enterprise Project Plan. Provide opinions and guidance to the Project Manager.
Use the Project Management tool to record time and progress reporting. Assist in the development of project plans. Manage incidents using the Department tool.
Follow established plans and processes. Provide recommendations for updates as requested.
Perform a preliminary impact assessment of any support requests and provide an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects or programs as requested. Lead and manage support requests as assigned. Complete assigned support request related work.
Provide opinion on potential and proposed changes to the system by the Department. This may include options and suggestions for alternatives, as well as an impact analysis that covers impact to cost, resources, hardware, software, schedule, and any downstream impact to other IT systems, projects, or programs.
Attend meetings related to Operations & Maintenance, and any related modifications or enhancements. Schedule and lead meetings and provide agendas, presentations, minutes, issue, and decision papers.
Provide reports or opinions as directed by the Project Manager or designee. These are data to assist in decision making, not changes migrated to production. Examples of reports/ opinions/ draft responses include providing responses to State and Federal agency inquiry, prepare formal or informal status reports including supporting documentation as needed, prepare materials for interagency, state, and federal audits and other systems reviews.
Assists program staff on an as-needed basis to analyze trends and cause/effect relationships associated with program performance, including analysis and dissemination of data related information such as performance accountability measurements and federal reporting.
Assist in determining the problem and resolve 2nd level requests. Break-Fix resolution and root cause analysis support to address application problems.
Assist in the proactive management of systems and hardware. Root cause analysis and resolution plan implementation. Identify fixes that require code modification/enhancement to correct operational deficiencies.
Assist in the planning, preparation, and release of major and minor updates to existing software and installation of new software.
Assist in requirements documentation and requirements traceability.
Assist in control and management of software and IT hardware.
Assists in the development and critical review of appropriate workflows, forms, and design documents that describe proposed and/or implemented system functionality.
Assist in the resolution of software and batch processing aborts and abnormal ends. Recommend revisions. Assist external partners in correcting file irregularities that prevent batch processing.
Create and modify functional documentation, test system changes, work with external partners to test functionality.
Monitor batch as required. Assist in correcting issues that prevent timely and complete batch processing.
Assist technical staff in maintaining existing code, resolution of test discrepancies / defects, production system problem analysis and software modification, resolution of software aborts, performance tuning of code through revised code through revised design structures or actual code modifications.
Assist technical staff in maintaining system databases.
Assist in the enhancements and maintenance of system interfaces.
Perform production analysis.
Resolve test discrepancies.
Develop functional specifications and update.
Review and provide analysis on functional and technical specifications.
Research SAP documentation to identify fixes, new functionality and to increase system functionality.
Assist in the implementation of new software or existing upgrades. Identify potential system conflicts and assist in corrections.
Document test scripts, conduct tests and document test results. Ensure functionality and results meet requirements.
Assist in review and modification of system access procedures. Ensure all procedures are followed to maintain the integrity and security of the system and data.
Assist in the development, testing and maintenance of user roles and other system access profiles.
For changes, assist in the development, analysis and updating (documentation / configuration) of business rules, business rules design, and testing.
Transfer of project information to Department staff and other external partners, contractors, state, and Federal representatives as requested including specific skills and unique knowledge required to operate, maintain, upgrade, and enhance the system, knowledge of SAP. Mentor staff.
Update training documents as required.
Required and Preferred Experience
Minimum 3 years of experience:
SAP BW/4HANA
Functional SAP experience
Full Software Development Life Cycle (SDLC), including:
Requirements Gathering
Functional Design Documentation
Resource Planning
User Acceptance / System / Integration Testing
Implementation & Post-Go-Live Support
Ongoing Maintenance and Enhancements
Minimum 2 years of experience:
SAP Business Warehouse on HANA (BW on HANA)
Knowledge of:
Enterprise Resource Planning (ERP) applications and/or Object-Oriented Analysis and Design principles
Basic architecture of S/4HANA
Core components and structure of BW/4HANA
Preferred Experience
Familiarity with FDOR CAMS systems
SAP BW/4HANA-related certifications
Hands-on experience with Business Warehouse functionality in SAP
Background in Child Support Programs, with understanding of:
Federal reporting requirements
Performance accountability measurements
EDUCATION/CERTIFICATIONS: Bachelor’s degree in computer science, Information Systems or other related field, or equivalent work experience.