Assistant Store Manager

An Assistant Manager in our Colchester store will use a variety of leadership skills to drive sales, achieve KPIs and ultimately maximise store performance. They’ll have a track record of demonstrating clear leadership to develop a passionate and dedicated high-performing team who will provide world-class luxury shopping experiences to our clients in our fabulous store.

They Assistant Manager will be responsible for supporting the Store Manager to plan and direct the day-to-day operational and commercial activity in their store while adhering to all company standards, policies, and procedures.

If you have 3 years’ experience at assistant management level in a busy and competitive retail environment along with the ability to achieve results and deliver excellent performance whilst balancing the needs and wellbeing of your team, we have the role for you!

ABOUT YOU

Passionate about inspiring and motivating the team to deliver outstanding experiences to our clients

Fascinated by our products and have a love for all things jewellery, diamonds, and watches

A great communicator with excellent interpersonal skills and a genuine interest in interacting with others

Open minded and proactively looks for solutions

Self-motivated and driven to achieve great results

Calm and approachable even under pressure

Demonstrate professionalism at all times

Take ownership in everything you do

WHAT YOU’LL BE DOING

Managing sales and service

Lead by example to inspire and motivate the team to provide world-class shopping experiences for our clients

Challenge and motivate the team to consistently achieve personal and store sales targets

Implement visual merchandising to ensure displays are attractive and commercial

Commercial and entrepreneurial spirit to maximise sales opportunities and drive business performance

Managing the operation

Consistently implement all processes, practices, and procedures to operate the store effectively

Take responsibility for staff scheduling, stock management, store administration, health and safety and security

Fully understand all systems processes to operate a store effectively

Managing people

Role model our core values (passion, teamwork, respect and trust, positivity, love learning) to influence the store culture

Attract and recruit the best people for your store team

Create an atmosphere where guiding and motivating the team to success is at the core of everything you do

Train, develop and give feedback to the team to help them to become the best that they can be

Spot talent and develop and support future succession planning through training and development

Proactively manage team performance

WHAT’S IN IT FOR YOU

When you join Fraser Hart, we’ll give you everything you need to get off to a great start; an excellent 12-week management induction training programme and other development opportunities during your first few months.

We value our teams for always going the extra mile and reward this with great benefits, including:

Commission scheme based on sales performance

A generous discount scheme for you, your family, and friends

20 days holidays rising to 25 after 7 years’ service

Pension Scheme

Uniform allowance

Refer a candidate scheme

Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured

Bike to work scheme

A Volunteer Day with a charity of your choice

Social events and activities throughout the year through our Time for Recognition & Wellness programme

Fraser Hart is an equal opportunities employer