Quality Improvement Coordinator

Job Description

Salary:

New Brunswick Counseling Center (NBCC) is seeking a proactive and detail-oriented Quality Improvement Coordinator to join our team. This position plays a crucial role in ensuring continuous quality improvement within our behavioral health facility by implementing and overseeing best practices, compliance standards, and enhancing overall program effectiveness.

Responsibilities:

Develop, implement, and oversee the organization's Quality Improvement Plan, ensuring alignment with CARF standards, and federal and state regulations.

Conduct routine audits of administrative, clinical, and medical documentation to evaluate accuracy, compliance, and effectiveness.

Identify areas for improvement, recommend corrective actions, and assist in the implementation of quality improvement initiatives.

Disseminate and reinforce organizational policies and procedures, ensuring staff comprehension and adherence.

Coordinate and conduct annual patient, community, and staff satisfaction surveys; analyze data and prepare comprehensive quality reports for management review.

Maintain and regularly update the policy and procedures manual to reflect current practices and regulatory changes.

Support management teams in updating and revising strategic plans.

Create and maintain procedures for monitoring unusual occurrences, preparing incident reports, and recommending preventive measures.

Assist in competency training and educational initiatives to enhance staff knowledge and skills in quality assurance and compliance.

Monitor the organization's website, disseminate relevant information to all departments, and regularly update departmental schedules and operational workflows.

Create engaging content for social media and other communication platforms, promoting the organization's programs, services, and community engagement.

Collaborate on grant writing and management, including identifying grant opportunities, preparing proposals, and ensuring compliance with funding requirements.

Engage in developing the organization's social media presence, creating digital educational materials, and enhancing client and employee onboarding experiences.

Review and update department workflows to ensure efficiency and effectiveness of operations.

Attend all relevant administrative and quality improvement meetings, training sessions, and workshops.

Qualifications:

Bachelors degree in Health Administration and Public Health.

Minimum of 1-2 years of experience within a behavioral health or healthcare setting.

Familiarity with CARF accreditation standards and state and federal regulatory compliance.

Requirements:

Strong proficiency with Microsoft Office Suite and Adobe Acrobat.

Exceptional analytical, organizational, and communication skills.

High attention to detail and accuracy.

Proven ability to collaborate effectively across multidisciplinary teams.

Commitment to maintaining confidentiality and professionalism.

Benefits & Perks:

Potential for professional growth within the organization.

Employer-contributed 401(k) retirement plan.

Full-time