Admin

Job Description

Medical Assistant Receptionist

The ideal candidate understands customer service and is empathetic with client needs and concerns and must work with a sense of urgency by providing timely information, services, and assistance.

Position Activities and Responsibilities:

Greets/checks in all clients and completes all sales transactions

Assist with insurance eligibility and copay/coinsurance collection with our Botox medical patients

Providing patient support (eg. assisting with BotoxOne and reimbursement) with our Botox medical patients

Coordinating patient care (arranging paperwork; assist with medication prior authorizations) with our Botox medical patients

Facilitates effective workflow for service provider team

Knowledge of spa treatments and product

Accurately completes all sale transactions

Assists with merchandising and maintaining inventory

Professional communication and phone management skills

Attends and participates in all general and team meetings

Participates in all necessary aspects of marketing/special event planning and execution

Mentors/trains new team members to help them grow

Performs opening (must report to work on-time) and closing duties timely and accurately

Treat all team members and clients professionally

Desired Qualifications:

High School Diploma or equivalent

Certified medical assistant

Medical insurance experience desired

Previous prior authorization experience desired

EMR experience desired

Able to multi-task and work in a fast-paced environment

Able to complete assigned tasks efficiently and independently

Full-time