Cleaning and Restoration Operational Manager

Job Description

Role: Cleaning and Restoration Operational Manager

Benefits and Perks:

Competitive Salary

Generous Bonus Based on Performance

Fast Paced Environment

Health Benefit Options

Opportunities for Advancement

Paid Time OffCleaning and Restoration Operational Manager Job Summary:

Voda Cleaning & Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.

Cleaning and Restoration Operational Manager Responsibilities:

Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety

standards.

Manage and schedule teams for efficient execution of water restoration, carpet cleaning,

and related services.

Conduct quality control inspections to ensure adherence to IICRC standards and

company protocols.

Perform field work as necessary, assisting teams with carpet cleaning and restoration

jobs to maintain quality, provide leadership, and ensure smooth operations.

Train and mentor team members on techniques, safety procedures, and equipment use,

ensuring they stay up-to-date with industry standards.

Ensure compliance with OSHA regulations, safety policies, and maintain proper

documentation of safety protocols and training.

Serve as the primary point of contact for clients, ensuring excellent communication,

addressing concerns, and ensuring overall satisfaction.

Work with upper management to set and achieve operational goals, drive revenue

growth, and monitor key performance indicators.

Assist in developing and implementing new procedures to streamline operations and

improve service delivery.

Maintain and track inventory of equipment and supplies, ensuring all resources are

readily available and maintained in good working order.

Oversee reporting and documentation for all restoration and cleaning projects, including

work orders, client records, and billing information.

Cleaning and Restoration Operational Manager Qualifications:

Preferred Certifications:

IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:

WRT (Water Restoration Technician)

ASD (Applied Structural Drying)

CCT (Carpet Cleaning Technician)

AMRT (Applied Microbial Remediation Technician)

OSHA 30 Certification

Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.

Proven experience in team management and leadership roles.

Strong organizational, communication, and customer service skills.

Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.

Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.This is a great opportunity to join a growing company on the ground level and enjoy the benefits of rapid expansion. The chosen applicant will be one of the first employees of Voda Cleaning & Restoration of Greater Dallas-Fort Worth and will be crucial to the success of the company. Pay and benefits will increase as responsibilities and experiences are added and as the company thrives.

Company Overview:

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning & Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Compensation:

The starting pay will be $70,000 to $80,000 annually depending on experience. However, there will be many opportunities for bonuses and merit increases now and as the company grows.

Full-time