Success Coordinator

Job Description

This position is responsible for focused retention and success initiatives for a defined cohort of students. Liaises with student activities, advising, career services, Student Government Association, and others.

Responsibilities include but are not limited to:

Support students’ transition into College.

Develop and lead virtual and face-to-face activities for cohort students to support retention; create events and student surveys for feedback.

Create and implement a communication plan to cohort students.

Establish and maintain confidential records regarding student progress.

Maintain documentation regarding student success metrics. Actively review and leverage data analytics for cohort.

Create and update progress reports regularly.

Assist with major and career exploration.

Build and maintain positive and proactive relationships with key College staff. Create and maintain cross-campus relationships to provide opportunities for student engagement.

Coordinate monthly meetings (individual or groups) with all students in the assigned cohort.

Interact with, and act as a liaison to, counseling, advising, and career services; provide internal referrals to assist students in navigating their college journey.

Mentor and develop mentorship schedules. Develop network of peer and professional mentors.

Develop custom student orientations.

Assess students’ strengths and interests. Suggest best courses of action based on students’ areas of interest.

Create opportunities for social interaction and networking.

Develop experiential learning opportunities to further interest.

Participate in professional development activities that further knowledge of national best practices.

Participate on College committees.

Perform additional tasks or duties as assigned by supervisor.

Knowledge, Skills and Abilities:

Demonstrates a deep understanding of the community college mission and can articulate the same. Exhibits excellent organizational and relational skills. Must have a positive attitude and clear communication style (written and verbal). Has basic proficiency in the use of Microsoft Office Suite, and experience working with a college data platform. Exhibits strong skills in leadership, coaching, and building relationships. Possesses a creative and innovative approach to problem solving. Demonstrates the ability to multi-task and work independently with limited supervision. Ability to recognize barriers to student success and navigate through them. Ability to coordinate events. Bi-lingual skills preferable but not required.

Education: Minimum of a Bachelor’s Degree in Education, Human Services, Psychology, or related field, Master’s Degree preferred.

Experience: Minimum of two (2) years of experience working with young adults in an educational or training capacity.

Other: Ability to carry at least 10-20 lbs; for loading and transporting admission materials, displays, and other equipment if requested. Must have a valid driver's license with the ability to drive in New Jersey.

SALARY AND BENEFITS

Annual Salary is $50,000

NJ Educators Health Plan with free Vision and Dental. NJ State Pension plan.

23 vacation days, 16 sick days, 4 personal days, 2 floating holidays, 3 Partial Sick Days. All designated holidays and 5 non-designated holidays a year.

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time