Technical Lead/Clinical Software solutions/SAS/ -Direct client

Job Description

The ideal candidate will have a proven ability to present information effectively to large and small groups, communicate and work efficiently with multiple teams, and meet all interactions with warmth, dedication, and follow- through.

This person will be committed to helping our internal team and customers achieve successful outcomes for our products through authentic, informative, and transparent conversations.

Education/ Experience:

· Bachelor’s Degree in IT, computer or clinical required; Master’s Degree or equivalent preferred.

· Minimum 10 years of technical experience

· Minimum 5 year of experience as an SME role

· Experience with demonstrated success in achieving technical and clinical solutions.

· Strong background in developing clinical services and viable solutions.

· Understanding for Clinical processes and Data flows

· Expert knowledge on clinical and operational data

· Experience in working Clinical information management

· Good understanding of Database concepts – structured Vs non structured data

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Responsibilities:

· Provide support, as needed, in the evaluation and identification of new capabilities and develops recommendations based on client’s high level requirements.

· Understand the various business needs and help customer success team to come up with strategies to deliver a client facing collaboration strategy that meets client requirements.

· Help to develop business specifications and works with internal teams in ensuring that the solution provides appropriate functionality and opportunities in alignment with client’s requirements.

· Create design documents, logical/physical translation maps & end-to-end data flow architecture

· Developed new integration processes and process improvements to streamline operations and achieve customer adoption.

· Responsible for supporting RFP activities

· Provide expertise and consulting in the creation high and low level designs and resource estimations in support of business

· Support Business analysts, product owner to solicit and transform business and operational requirements into platform-level requirements

· Responsible for mentoring team members and/or acting as a SME

· Work closely with the Client support team to monitor issues, provide assistance and feedback to enhance the customers experience

· Assist in troubleshooting application issues

· Responsible for the day-to-day support of the application system in operation, including the task related to identifying and troubleshooting the application issues

· Support competing application and product development initiatives

· Support internal and external system integrations

· Provide support in assessing resource and SME needs required for a wide-range of software development initiatives

· Communicate effectively in both technical and non-technical terms to both technical and business audiences

· Adhere to company policies and procedures and Industry Regulations.

· Assist in identifying opportunities for business process improvements within project scope.

· Maintains constant knowledge of the market on all the analytic insights and solutions emerging in clinical/healthcare arena.

· Support customer audit/inspection Corrective and Preventative Action (CAPA) response & management

Company Description

Maxis Clinical Sciences provides complete Solution for Clinical and Digital Services. Maxis Clinical Sciences has been recognized in the industry for years, and an integrated research competence center. The company provides 24 7 delivery globally, with teams across the world’s 3 largest continents – North America, Europe and Asia. We operates with a problem-solving approach that believes in promoting genuine relationships & steady communication. It works as true clinical and digital competence center and provides services with 200 plus techno-functional, domain experts, each with 12+ years of average experience.

Our popular service niches that earned us global accolades are: clinical data management, clinical analytics, patient-centric technology enablement services, statistical analysis and reporting services, data anonymization services, RWD aggregation and curation services etc.

Full-time