IT Office Infrastructure Engineer

What We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program.

Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.

Position Description: We are looking for an Office 365 (O365) Infrastructure Engineer to join our Information Technology Team in our Taylor office.

Candidates must have a high school diploma and three to five years of experience in an O365 enterprise environment.

An associate degree in Computer Information Systems or another related field is preferred, but not required.

MSCA or similar certificate(s) are also not required, but preferred.

Candidates must have a solid understanding of new technologies and a desire for continued learning, as well as demonstrable proficiency in the use of all O365 user-facing applications and additional familiarity with devising and deploying secure solutions.

A flexible hybrid-remote work schedule is available after 30 days of employment.

Typical responsibilities include:

Administer, maintain, analyze, and improve the O365 enterprise environment

Deploy and manipulate O365 enterprise infrastructure backend components

Troubleshoot, analyze and resolve O365 enterprise application errors and conflicts

Propose and action O365 application and feature set interoperability improvements

Perform O365 security mitigation, fault correction and problem resolution tasks

Demonstrate proficiency in using: Entra, EXO, Teams, SharePoint, Purview

Guide staff in the use of Copilot, Power BI and MS Graph to achieve numerous goals

Monitor Microsoft O365 Announcements and advise on and guide required actions

Implement task automations using PowerShell and other scripting tools

Provide O365 specific Tier 2-3 support to Service Desk staff

Create and maintain O365 infrastructure and system operations documentation

Write effective user-oriented operational and best practices documentation

Communicate emerging platform changes, problems and resolutions to management

Maintain a safe working environment

Education:

High School Diploma or equivalent is required

Associate degree in Computer Information Systems or a related field is preferred

MCSA or similar certification(s) also preferred

Skills/Experience:

Three to five years of experience in an O365 enterprise environment required

Advanced familiarity with O365 component and application interoperability preferred

Knowledge of O365 architectural and permissions structures is also desired

Experience in O365 security threat identification, tracking and mitigation preferred

Knowledge of O365 storage, backup, archiving and maintenance desired

Proficiency with O365-specific PowerShell scripting is strongly preferred

Demonstrable proficiency in the use of all O365 user-facing applications required

Specific experience with MS Copilot is strongly preferred

Familiarity with networking technologies, components, and concepts is a definite plus

Additional familiarity with devising and deploying secure solutions is an absolute must.

Knowledge of civil engineering or other CADD/GIS environments is a definite plus

Must have a solid understanding of new technologies and a desire for continual learning

Able to manage and manipulate multiple and often shifting priorities

Able to work occasional nights and weekends to complete projects; infrequent travel

Excellent written and verbal communication skills

Full-time

About Wade Trim: Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for nearly a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind. Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least two days a week and connects them virtually when working from home. To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs. Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success. If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at Wade Trim is an Affirmative Action/Equal Opportunity Employer.