Continuous Improvement Auditor - Operations

Do you have a passion for quality? Does helping others grow speak to you? If so, you may be the right fit for Continuous Improvement Auditor! As an individual, you will audit the production of the Risk team members to help maintain top-tier quality and elite service even outside the loan life cycle. This also further assists UWM in aligning with and meeting our Compliance and Quality company goals.

WHAT YOU WILL BE DOING

Review a random sample of each Risk team member’s production

Communicate findings to team members and their leaders

Accurately and efficiently track findings for all Risk team members

Assist Risk Leadership in setting proper expectations for team members in their quality

Respond to internal clients on rebuttals from assigned AFIs

Work closely with Compliance on error feedback

WHAT WE NEED FROM YOU

2 years experience in Compliance or Compliance Quality Control

Preferred experience in Closing or Post Closing Operations

Strong expertise in Government and Conventional Guidelines

Intermediate experience with Excel

Strong expertise in Government and Conventional Guidelines

Detail-oriented with the ability to plan ahead and meet deadlines

Excellent verbal and written communication skills

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

Paid Time Off (PTO) after just 30 days

Additional parental and maternity leave benefits after 12 months

Adoption reimbursement program

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insurance

401k with employer match

Mortgage discount and area business discounts

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

Gourmet cafeteria featuring homemade breakfast and lunch

Convenience store featuring healthy grab-and-go snacks

In-house Starbucks and Dunkin

Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Regular Full-Time