Hospitality: Server, Bartender, Culinary, Captain, Utility Worker

Job Description

Job Title: Food Server

Job Summary: The Food Server is responsible for providing excellent customer service by delivering food and beverages to guests in a timely and efficient manner. This role involves taking orders, serving food and drinks, and ensuring a pleasant dining experience for all customers.

Key Responsibilities:

• Greet guests warmly and provide them with menus.

• Take accurate food and beverage orders from guests and relay them to the kitchen staff.

• Serve food and beverages to guests at their tables.

• Ensure that all orders are delivered promptly and correctly.

• Monitor tables to ensure guests have everything they need and address any additional requests.

• Clear and clean tables after guests have finished dining.

• Handle guest complaints and concerns professionally and courteously.

• Follow all health and safety regulations, including proper food handling and sanitation procedures.

• Assist with setting up and breaking down dining areas as needed.

• Collaborate with kitchen and other staff to ensure smooth service.

Qualifications:

• High school diploma or equivalent.

• Previous experience in a food service or hospitality role preferred.

• Excellent customer service and communication skills.

• Ability to work in a fast-paced environment.

• Strong attention to detail and organizational skills.

• Ability to stand and walk for extended periods.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Knowledge and Skills:

• Knowledge of food and beverage service standards.

• Understanding of health and safety regulations related to food service.

• Ability to handle cash transactions and operate a point-of-sale system.

• Strong interpersonal skills and the ability to work well in a team.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to stand, walk, and move around for extended periods.

• Manual dexterity to handle small objects and operate equipment.

Work Environment:

• The work environment is typically a restaurant or dining area.

• The role may involve exposure to hot and cold temperatures, as well as noise from kitchen equipment and guest conversations.

Job Title: Bartender

Job Summary: The Bartender is responsible for preparing and serving beverages to guests in a friendly and efficient manner. This role involves mixing drinks, taking orders, and ensuring a pleasant experience for all patrons. The Bartender must adhere to all health and safety regulations and maintain a clean and organized bar area.

Key Responsibilities:

• Greet guests and take beverage orders from serving staff or directly from patrons.

• Mix and serve alcoholic and non-alcoholic drinks according to recipes and customer preferences.

• Check identification of customers to verify age requirements for the purchase of alcohol.

• Clean glasses, utensils, and bar equipment.

• Balance cash receipts and manage transactions accurately.

• Monitor and maintain an inventory of bar supplies and ingredients.

• Ensure the bar area is clean and organized, adhering to all health and safety regulations.

• Handle customer complaints and concerns professionally and courteously.

• Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking or arranging transportation for intoxicated patrons.

• Assist with setting up and breaking down the bar area for events or shifts.

Qualifications:

• High school diploma or equivalent.

• Previous experience as a bartender or in a related role preferred.

• TIPS Certification accepted and/or recommended.

• Knowledge of mixing, garnishing, and serving drinks.

• Excellent customer service and communication skills.

• Ability to work in a fast-paced environment.

• Strong attention to detail and organizational skills.

• Ability to stand and walk for extended periods.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Knowledge and Skills:

• Understanding of health and safety regulations related to food and beverage service.

• Ability to operate bar equipment safely and efficiently.

• Strong interpersonal skills and the ability to work well in a team.

• Basic math skills for handling cash transactions and managing inventory.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to stand, walk, and move around for extended periods.

• Manual dexterity to handle small objects and operate bar equipment.

Work Environment:

• The work environment is typically a bar or restaurant setting.

• The role may involve exposure to hot and cold temperatures, as well as noise from bar equipment and guest conversations.

Job Summary: The Food Event Captain is responsible for overseeing and coordinating food service at events, ensuring a smooth and efficient operation. This role involves managing staff, liaising with clients, and ensuring that all food and beverage services meet high standards of quality and safety.

Key Responsibilities:

• Coordinate and supervise food service staff during events, ensuring efficient and professional service.

• Liaise with clients to understand their needs and preferences, ensuring their satisfaction.

• Oversee the setup and breakdown of food service areas, including buffets, tables, and bars.

• Ensure all food and beverages are prepared and presented according to established standards.

• Monitor food and beverage inventory, ensuring adequate supplies are available for events.

• Handle any issues or complaints that arise during events, resolving them promptly and professionally.

• Ensure compliance with all health and safety regulations, including proper food handling and sanitation procedures.

• Train and mentor food service staff, providing guidance and support as needed.

• Collaborate with kitchen staff and other event personnel to ensure seamless service.

Qualifications:

• High school diploma or equivalent.

• Previous experience in a supervisory role within the food service or hospitality industry.

• Strong leadership and organizational skills.

• Excellent customer service and communication skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Strong attention to detail and problem-solving skills.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Knowledge and Skills:

• In-depth knowledge of food and beverage service standards.

• Understanding of health and safety regulations related to food service.

• Ability to operate food service equipment safely and efficiently.

• Strong interpersonal skills and the ability to work well in a team.

• Basic math skills for managing inventory and handling transactions.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to stand, walk, and move around for extended periods.

• Manual dexterity to handle small objects and operate equipment.

Work Environment:

• The work environment is typically an event venue, which may include indoor and outdoor settings.

• The role may involve exposure to hot and cold temperatures, as well as noise from event activities and equipment.

Job Title: Culinary Worker

Job Summary: The Culinary Worker is responsible for assisting in the preparation and presentation of food in a safe and efficient manner. This role involves supporting the kitchen staff, maintaining cleanliness, and ensuring compliance with health and safety regulations.

Key Responsibilities:

• Assist in the preparation of meals by chopping vegetables, preparing ingredients, and cooking basic dishes.

• Follow recipes and presentation standards to ensure consistency and quality.

• Maintain a clean and organized work area, including washing dishes, sanitizing surfaces, and disposing of waste properly.

• Monitor food inventory and report shortages to the kitchen supervisor.

• Ensure all food is stored and handled according to health and safety regulations.

• Assist in the setup and breakdown of kitchen equipment and workstations.

• Collaborate with kitchen staff to ensure timely and efficient service.

• Adhere to all safety and sanitation guidelines to prevent foodborne illnesses.

Qualifications:

• High school diploma or equivalent.

• ServSafe Certification required.

• Previous experience in a kitchen or food service environment preferred.

• Basic knowledge of food preparation and cooking techniques.

• Ability to follow instructions and work as part of a team.

• Strong attention to detail and organizational skills.

• Ability to stand for extended periods and lift up to 25 pounds.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Knowledge and Skills:

• Understanding of health and safety regulations related to food service.

• Ability to operate kitchen equipment safely and efficiently.

• Strong communication skills and the ability to work well with others.

• Basic math skills for measuring ingredients and portioning food.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to stand, walk, and move around for extended periods.

• Manual dexterity to handle small objects and operate equipment.

Work Environment:

• The work environment is typically a kitchen or food preparation area.

• The role may involve exposure to hot and cold temperatures, as well as noise from kitchen equipment.

Job Title: Food Utility Worker

Job Summary: The Food Utility Worker is responsible for maintaining cleanliness and organization in the kitchen and dining areas. This role involves washing dishes, cleaning surfaces, and assisting with basic food preparation tasks. The Food Utility Worker ensures that all health and safety regulations are followed.

Key Responsibilities:

• Wash dishes, utensils, and kitchen equipment using manual or automated methods.

• Clean and sanitize kitchen surfaces, including countertops, floors, and appliances.

• Assist with basic food preparation tasks, such as chopping vegetables and assembling ingredients.

• Dispose of waste and recyclables properly, following established procedures.

• Maintain cleanliness and organization in storage areas, including refrigerators and pantries.

• Monitor and replenish supplies, such as soap, paper towels, and cleaning agents.

• Follow all health and safety regulations, including proper food handling and sanitation procedures.

• Assist with setting up and breaking down dining areas as needed.

• Collaborate with kitchen staff to ensure a smooth and efficient operation.

Qualifications:

• High school diploma or equivalent.

• Previous experience in a kitchen or food service environment preferred.

• Basic knowledge of food safety and sanitation practices.

• Ability to follow instructions and work as part of a team.

• Strong attention to detail and organizational skills.

• Ability to stand for extended periods and lift up to 25 pounds.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Knowledge and Skills:

• Understanding of health and safety regulations related to food service.

• Ability to operate dishwashing and cleaning equipment safely and efficiently.

• Strong communication skills and the ability to work well with others.

• Basic math skills for measuring cleaning agents and portioning food.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to stand, walk, and move around for extended periods.

• Manual dexterity to handle small objects and operate cleaning equipment.

Work Environment:

• The work environment is typically a kitchen or food preparation area.

• The role may involve exposure to hot and cold temperatures, as well as noise from kitchen equipment.