Job Description
We believe that employee satisfaction and customer retention are the most important keys to our success. With this emphasis on employee development and client satisfaction, we have been able to increase our clientele and their customer base. Now, we face an insatiable demand from our clients to hire more staff and fulfill their marketing and sales needs.
We are looking for a driven and ambitious individual to fill the role of Account Manager Trainee. In this position, you will be at the forefront of client relationships, playing a key role in managing and expanding our customer base. As an Account Manager Trainee, you will be responsible for building strong connections with clients, understanding their business needs, and delivering solutions that drive growth and satisfaction. This role offers a unique blend of hands-on learning, direct client engagement, and the opportunity to develop the skills necessary to advance into a full Account Manager position. You’ll collaborate with various teams, contribute to business development efforts, and gain invaluable experience in sales strategy, account management, and client retention.
Key Responsibilities of an Account Manager Trainee:
Manage and nurture relationships with existing clients, ensuring their needs are met and expectations exceeded
Work closely with senior management to learn account management strategies and contribute to business growth
Participate in regular client meetings, presentations, and status updates to ensure customer satisfaction and retention
Support and mentor junior team members, offering guidance in customer interactions and training
Demonstrate integrity in all customer and client interactions
Maintain professionalism in all work settings inside and outside of the office
Respond to inquiries in a timely and professional manner
Preferred Qualifications of Account Manager Trainees:
1+ years experience in sales, customer service, and/or management
A bachelor’s degree or equivalent, preferred
Strong communication/interpersonal skills
Robust leadership skills/management potential
Positive attitude and willingness to work with others
Desire to learn new things
Ability to take/implement feedback
Full-time