Patient Service Representative

Job Description

Benefits:

Life Insurance

Short Term Disability

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Voted Best Places to Work in Maine, AFC Urgent Care located just over the Casco Bay Bridge in South Portland is hiring a Patient Service Representative. With AFC Urgent Care, every shift you work you will experience the great gratitude our patients have for the team and our center. And you will also feel supported by a team who truly believes in teamwork and one that shares a common goal- to deliver the best possible patient experiences and care.

Key Responsibilities:

Greet our patients as they enter the center always making them feel welcomed

Provide patients with the necessary forms to complete providing explanations and assistance as needed

Register patients entering demographic and insurance information with upmost accuracy into our electronic medical record system

Verify insurance eligibility, collect and record receipt of co-pays

Answer telephone calls and relay messages as needed

Perform various clerical duties such as photocopying forms, faxing and scanning

Help to ensure that the patients are flowing through the center efficiently

If you are:

Friendly, professional, hard-working and have a contagious positive attitude

Genuine and kind, and like to make people feel welcomed and special

Great with clear, professional and positive verbal and written communication skills

Dependable, able to multitask and are a team player

Reach out to us and apply!

Requirements:

High school diploma or equivalent

Proficient with the use of computers, experience with electronic medical record systems preferred

2-3 years of customer service experience, medical reception experience preferred

Flexibility with scheduling and some weekend availability a must

AFC Urgent Care South Portland is part of the largest network of urgent cares in the nation with over 300 clinics caring for nearly 3 million patients a year. Each AFC clinic is locally owned and operated and provides the highest quality care for all non-life threatening illnesses and injuries. Open 7 days a week, no appointment necessary with a lab and x-ray on-site. AFCs stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

Part-time