Project Sales Specialist

Job Description

Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

Process Control & Safety Systems

Control Valves & Regulators

Isolation Valves & Actuation

Oil & Gas Automation

Reliability Solutions & Services

Pressure Management

Specialty Pumps & Rotating Equipment

Instrumentation

Maintenance & Repair Services

Duties and Responsibilities:

Manage the preparation of proposals and quotes for Final Control Valves (FCV), Regulators (REG), and Pressure Managment (PM) business units, including valve sizing, selection, delivery and pricing to facilitate product sales.

Interact with customers on a day-to-day basis, primarily by phone and email, providing technical, commercial and general sales support.

Evaluate RFQ’s for technical, commercial, documentation, and logistical requirements to ensure proposed solutions meet customer requirements.

Evaluate customer project requirements identifying opportunities for increased expansion of product supply scope.

Manage workload and engage available internal and external resources as required to meet customer imposed deadlines.

Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.

Proactively follow up with customers on quotations achieving a high rate of conversion to orders and ensuring customer satisfaction.

Organize and participate in pre-award and post-award meetings to ensure clear communication of customer requirements and expectations to other employees and principals.

Direct Sales Assistants (Project Coordinator) in post award activities as required to ensure customer expectations are exceeded and drive customer satisfaction.

Develop and maintain a high level of technical proficiency with products in FCV, REG, and PM business units.

Develop and maintain a high level of proficiency with internal business systems and valve sizing tools provided by principal manufacturers.

Implement and monitor process strategies designed to reduce late back logs of shipments, and delays of shipments for built equipment.

Implement and monitor process strategies designed to reduce past due receivables.

Develop and maintain awareness of all products and services provided by Puffer-Sweiven to identify opportunities to expand the scope of supply in a project.

Assist Outside Sales in achieving the Strategic Goals of assigned accounts.

Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency

QUALIFICATIONS:

Education/Knowledge:

BS/BA degree in a technical discipline preferred or combination of applicable education and experience.

Experience in or technical knowledge of control valves, pressure regulators, and/or relief valves. Relevant experience in industrial process industries.

Experience/Skills:

3-5 years as an inside sales representative or equivalent in a technical sales environment.

Solid written and verbal communication skills.

Strong PC proficiency including MS Office, Valve sizing tools and methodology, internal business systems, and internet.

COMPETENCIES:

Ability to communicate and coordinate with a cross section of other employees, principals, and customers.

Strong customer service skills including the ability to develop rapport and trust with customers and other employees.

Strong problem solving skills.

Strong organizational and project management skills.

Demonstrated attention to detail.

High ethical standards in dealing with customers, principals, and employees.

Full-time