Revenue Enablement Manager, CS Programs

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

Are you passionate about empowering teams to excel and driving success through enablement programs? At Atlan, we’re looking for a Revenue Enablement Manager to develop, implement, and drive the adoption of strategic Customer Success initiatives. In this role, you will equip our Customer Success Managers (CSMs) and Account Directors (ADs) with the skills, knowledge, and tools they need to deliver exceptional outcomes for our customers.

Shape the future of enablement at the intersection of innovation and data governance, leaving a lasting impact on your colleagues and the industry. If you're an enablement wiz, CS veteran, and adept at value alignment with technical products, we’d love to meet you!

Your mission in this role ?

Program Architect:

Design and execute enablement programs that drive impactful customer experiences, with a strong focus on customer engagement strategies, commercial execution and customer value creation.

Build lasting programs that go beyond training through the development of on-demand guidance in Highspot and Confluence.

Field Guru:

Leverage your field experience to develop content and training programs on key areas such as customer onboarding, adoption strategies, retention, pricing conversion, upsell/cross-sell opportunities and ROI.

Deeply understand the role and responsibilities of CSMs and Account Directors to ensure enablement initiatives align with team needs and company goals.

Strategic Collaborator:

Partner with CX leaders to translate customer journey stages, playbooks, and frameworks into actionable field guidance and enablement content.

Work closely with GTM Ops toward the prioritization and smooth deployment of CX process enhancements.

Facilitator of Success:

Facilitate weekly workshops, training sessions, and one-on-one coaching tailored to enhance the team’s ability to achieve measurable outcomes for customers.

Champion adoption of operational workflows by embedding training into daily team rhythms.

Impact Driver:

Develop the right content for the situation, prioritizing flexibility and usability for remote field teams.

Establish and maintain feedback loops with field teams to refine content, surface enablement gaps, and iterate programs for maximum impact.

What makes you a match for us?

Strategic Mind: Exceptional ability to translate customer success and account management needs into actionable enablement strategies.

Field Experience: You’ve carried a quota in the world of customer success or account management and demonstrated a knack for articulating value at the executive level.

Deep Expertise: Proven experience as a facilitator of change, preferably in the data/technology ecosystem or SaaS environment.

Organized Communicator: You raise the bar for execution through keen project management and communication skills.

Passionate Advocate: A champion for learning and development who thrives on empowering others and driving measurable results.

Our Enablement Tech Stack

Enablement: Highspot

Engagement: Gong, Outreach

LMS: Workramp

Technical Docs: Confluence

Project Management: Asana

Video Editing: Descript

AI: Claude, NotebookLM

Bonus Skills

Strong understanding of data governance, data ecosystems, and modern data stack (e.g., Snowflake, BigQuery, Tableau, Looker, dbt, Airflow, Fivetran)

Familiarity with platforms like Gainsight, Vitally, or other customer success tools

Experience in a pure Enablement role

Knowledge of compliance frameworks (GDPR, HIPAA, or CCPA) or experience in regulated industries

Experience in creating programs focused on Active Metadata Management and data collaboration

Why Atlan for You?

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer

At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.