Supervisor, Operations

This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives.

Job Responsibilities: * Interview, hire, train, and supervise quality candidates * Assist with employee files, including the coordination of employee benefits and evaluations for service representatives * Interact with Medical Professionals in the community * Implement safety programs, which includes maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA * Knowledgeable of CIS and can enter and extract information * Must be able to fill in when staffing is low * Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability * Responsible for the CHAP effort for the center * Organize and focus on special programs (i.e.

Unit Dose, Care check, and Heartsteps) * Control inventory and the purchasing of equipment and supplies through central purchasing function * Implement cost controls * Promote effective written/verbal communications * Ensure the quality and safe delivery of medical equipment to patients * May perform equipment setups in the patients' homes * Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule * Always required to be available to the on-call staff and/or take on-call when required to provide service to patients * May perform Service Representatives duties when necessary * Respond to all Corporate communications SUPERVISORY RESPONSIBILITIES: * Supervise 5-10 employees EDUCATION and/or EXPERIENCE: * Minimum, three years of experience * Work with limited supervision * responsible for the operations of the Center * Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same Physical Demands: The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Full-time