Senior Manager, B2C

Job Description

Salary:

Senior Manager, B2C Remote - FT Perm

Company Description

From one tiny Santa Monica office in 2014, we now have offices in 15 major cities worldwide, delivering 100%+ YoY revenue growth in recent years. In this short time span, we have developed some of the most progressive teams and technologies and continue innovating how B2B music is researched, discovered, created, and transacted.

With these capabilities, weve helped our clients grow their businesses and foster positive brand affinity with their respective audiences all through the power of music. Our clients include Google, Adidas, Netflix, VRBO, Fenty, and many more.

Were thrilled to celebrate their success and are proud our efforts have been recognized across the creative industry. Our teams regularly receive top awards such as Cannes Gold Lion, D&AD, Clios, Music and Sound Awards, London International Awards, Transform, and more. And yet, our work is far from done. We will continually challenge ourselves, question, and strive for excellence. All done with a shared love of music and technology and changing the industry for good.

Job Description

We are looking for a strategic and collaborative Senior Manager, B2C to lead the product strategy and execution across the full spectrum of our consumer ecosystem including both the fan-facing and creator/artist-facing experiences on platforms like Bandcamp, TuneFind, and Pretzel.

This is a marketplace role focused on building intuitive, delightful, and performant experiences for fans discovering and supporting music, as well as for the creators who share, sell, and promote their work through our products. Youll lead and scale a distributed team of product managers, work cross-functionally across engineering, design, marketing, and operations, and play a key leadership role in defining our end-to-end consumer product vision.

We embrace modern tools and workflows including AI-driven prototyping platforms like Cursor to help us move faster, test smarter, and continuously improve how we build and learn.

This is a remote-first role with timezone flexibility, working with a globally distributed team across Europe and Asia.

Main Job Duties Your role would include, but not be limited to the following:

Contribute to the vision, strategy, and roadmap for end-to-end consumer experiences across Bandcamp, TuneFind, and Pretzel in cooperation with the GM of Bandcamp

Lead and grow a high-performing team of product managers working on both fan-facing and artist-facing features

Define product priorities that drive engagement, satisfaction, and revenue across both sides of the marketplace

Collaborate with engineering, design, and business stakeholders to deliver seamless, high-quality product experiences

Drive execution of marketplace payments in collaboration with senior leadership across our B2C platforms, ensuring seamless, secure, and scalable payment solutions for fans and creators

Ensure a cohesive, intuitive user experience across all brands and touchpoints, from music discovery to commerce to creator tools

Contribute to building team culture and product development processes that scale across time zones and geographies

Use data and research to guide product decisions and continuously improve outcomes for fans and creators

Collaborate with company leadership and cross-functional teams on key initiatives and goals

Desired Skills & Experience

6-8years in product management, including 2+ years leading teams

Experience building and scaling B2C or B2B2C products ideally marketplaces or ecommerce platforms

Proven experience leading marketplace payment initiatives, including platform payouts, payment provider integrations, and regulatory compliance

Comfort using modern product development and collaboration tools including AI-powered platforms (e.g., Cursor, Notion AI, ChatGPT) to enhance ideation, prototyping, and team efficiency

Strong understanding of the unique needs of creators/artists and their audiences

Demonstrated success in leading remote, distributed teams

Excellent collaboration, prioritization, and communication skills

Ability to operate at both strategic and tactical levels

Experience in music, media, or creator-focused platforms is a strong plus

Personal Attributes

You love music and are passionate about Songtradrs mission to increase the value of music for all

Thrive in an environment that values innovation, ownership, and continuous improvement

Skilled at working across disciplines and time zones to get things done

Empathetic toward both creators and fans, with a strong customer-first mindset

Confident leading through ambiguity and guiding teams toward clear outcomes

Curious, open-minded, and always learning

How Youll Fit Songtradrs Culture

CONSCIOUSLY COLLABORATIVE:

You understand team and collaborate with kindness and respect

HUMBLY CONFIDENT:

Youre confident but are never arrogant

DILIGENTLY DRIVEN:

Youre self-motivated, hard-working, and get results

INNOVATIVE SOLUTIONS:

Youre positive, open, and passionate about finding innovative solutions

GOOD BUSINESS FOR ALL:

You do whats good for the business

Perks of the Job

Flexible remote/hybrid work dependent on role

Paid vacation time

Health care benefits: dental, vision, 401 (k)

Team health initiatives

About Songtradr

You are welcome at Songtradr for who you are, no matter where youre from, what you look like, or whats playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background!

Since our launch in 2016, we have always been driven by our love for music and our intention to bring positive change to the industry. Today, that intention remains. We aim to continue the journey of unlocking the potential of human creativity through conscious innovation.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, maternity, marital status, diversity of thought, disability, age, or national origin.

remote work

Full-time

Hybrid remote