IT Systems Administrator - Support

Job Description

ABOUT NORDIC

Located just outside of Boone in the High Country of North Carolina, Nordic's mission is to build resilient communities through business-to-business IT solutions through our core values of compassion, honesty, and quality. We lay down the foundations that businesses need to thrive by integrating and supporting IT systems for a wide variety of area businesses and organizations, including healthcare, government, hospitality, and non-profit verticals.

Our employees enjoy helping great clients in a friendly atmosphere with awesome coworkers! At Nordic, we have an open and supportive company culture with competitive compensation and great perks. A healthy work-life balance is paramount to our team. Come join our information technology team today!

A DAY IN THE LIFE AS AN IT SYSTEMS ADMINISTRATOR

As an IT Systems Administrator on our support team, you'll be solving the hard problems and helping others learn. Our clients have a mix of physical on-prem servers with Hybrid Entra ID identities and full Azure deployments that you'll be working on. We deploy enterprise-grade networking equipment that you'll help maintain. We keep our support costs low by keeping our clients' equipment fresh, so you're never working on old, slow PCs or servers. We're on the cutting edge of technology, so you'll be constantly learning with us.

Because you can think on your feet, you are able to quickly address and resolve incidents and requests. With your top-notch organizational skills, you keep excellent notes and document resolutions within our ticketing system. By supporting our mission and allowing us to help more clients, they are empowered to thrive and employ more people in our community.

QUALIFICATIONS

Bachelor's Degree in Computer Science or Computer Information Systems or better

Recommended 4+ years of experience in a Systems Administration role

Experience in deploying and maintaining Windows Desktop (ver. 10+) and Server Operating Systems (ver. 2012 R2, 2016, 2019+) required

Experience in Active Directory and Group Policy required

Experience in deployments of and migrations to Microsoft 365, including Entra ID, Intune, OneDrive, Exchange Online and Teams required

Knowledge of networking technologies including TCP/IP, UDP, VLANs, QoS, DHCP, DNS

Knowledge of common hardware and networking troubleshooting steps

WORK SCHEDULE

The typical schedule for this full-time IT Systems Administrator position is Monday-Friday, 8:00am-6:00pm with one designated day off per week (either Tuesday, Wednesday, or Thursday) and a one-hour lunch break.

ARE YOU READY TO JOIN OUR INFORMATION TECHNOLOGY TEAM?

If you have experience in systems administration and feel that you would be a good fit for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Job Posted by ApplicantPro

Full-time

Hybrid remote