Service BDC Representative

Job Description

Description of the role:

Lunghamer Buick GMC is looking for a highly motivated Service BDC Representative to join our team in Waterford, Michigan. As a Service BDC Representative, you will be responsible for effectively communicating with customers to schedule service appointments, provide information about services offered, and ensure customer satisfaction.

Responsibilities:

Communicate with customers via phone and email to schedule service appointments

Provide information about service offerings and pricing

Ensure customer satisfaction by addressing any concerns or issues

Effectively manage service appointment scheduling system

Requirements:

Excellent communication and customer service skills

Ability to effectively multitask and prioritize tasks

Experience in a customer service or call center role is a plus

Proficiency in computer systems and software

Benefits:

Competitive compensation of $0 per hour

Health benefits

Paid time off

About the Company:

Lunghamer Buick GMC is a well-established automotive dealership located in Waterford, Michigan. We pride ourselves on providing top-notch customer service and a positive work environment for our employees.

Full-time