Infrastructure Analyst V

Job Description

Job Summary:

We are seeking a Technology Operations Specialist to manage and maintain all technology within our 17,000 sq. ft. collaboration center. This role involves overseeing software and hardware systems, VR/AR integration, AI execution, and providing hands-on technical support to ensure a seamless experience for customers and executives.

Key Responsibilities:

Manage Maintain Technology: Oversee software installs, system upgrades, firewall patches, and hardware implementation.

VR/AR AI Integration: Lead the execution and testing of emerging technologies.

Troubleshooting Support: Provide real-time support for collaboration sessions, assisting customers and executives with tech challenges.

Project Management: Lead and execute tech-driven initiatives while developing supplier relationships.

Server Device Management: Maintain all technology infrastructure, including server room operations.

Customer Engagement: Work directly with senior leaders, industry experts, and top clients to deliver a premium technology experience.

Qualifications:

3+ years of corporate IT experience with strong troubleshooting and support skills (50% of the role)

Project management experience – ability to plan, execute, and manage timelines

Excellent communication skills – comfortable working with senior executives and stakeholders

Self-motivated, adaptable, and able to work independently

Preferred Qualifications:

Experience in consumer packaged goods (CPG), beverage industry, or collaboration briefing centers

Why Join Us?

Work in an innovative, high-tech space with exposure to cutting-edge AI, VR, and AR technology

Gain hands-on experience collaborating with top industry leaders

Long-term potential with 12-month contract and possible extension