Job Description
Company Overview
Innovative Data Solutions (IDS) is a small business specializing in engineering and supporting mission critical IT infrastructure for the US Government Intelligence, Defense and Homeland Security communities.
Established in 2008, IDS has over 15 years of experience delivering IT solutions to the Federal market. We’re a small company of technology enthusiasts and we thrive on exceeding expectations. We specialize in Hybrid CloudInfrastructure, Enterprise Storage, High Performance Computing, Cybersecurity and Data Analytics. Across these technology areas we provide full lifecycle services: strategy, design, implementation and operations.
IDS engineers are based in Washington, DC and St. Louis, MO and are experienced working with US Government installations across the US, Europe and Asia.
Job Summary
Innovative Data Solutions is seeking to fulfill a Senior Systems Administrator position in support of a government customer in Fort Belvoir, VA. Primary responsibilities include providing Tier II support maintaining multiple large Enterprise environments. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) operating environment.
**TS/SCI required**
Responsibilities:
System Administrative Advisory duties to include management of both physical and VDI based Windows and Linux workstations
Troubleshoot user, workstation and application functionality, performance and incident resolution for both Linux and Windows based applications
Identifies, analyzes, and resolve incidents with both short-term workarounds and long-term solutions
Provide remote end user support and remotely work with geographically disperse Tier 2 and Tier 3 team members
Communicate effectively (in oral and written form) with a variety of individuals and team members in both small and large team environments
Willingness to participate in special projects as needed
Required Skills:
A qualified candidate will have strong skills and working experience in:
Active Directory Administration
DNS, DHCP, DFS, LDAP in a Windows or Linux environment
Windows 10, Server 2012, Server 2016
Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer, Firefox
Linux Operating system as a server or desktop (RHEL 6/7/8, CentOS 6/7/Stream, Scientific Linux 6/7, Fedora)
Understanding of Samba and NFS file sharing protocols
Understanding of ServiceNow, NETS or other ticketing process
ITIL v3 or higher
Desired Skills and Abilities:
Knowledge and experience in the following areas are plus:
Cloud environments (AWS, Azure, Google Cloud)
Microsoft System Center Configuration Manager
PowerShell
Virtualization Environments (VMware, Citrix)
Profile management utilizing the VMware User Experience Management (UEM) toolset
Microsoft Exchange
Telephone/Video support
Networking
Familiarity with site specific customer and mission
Linux scripting (Python, Perl, Ruby, Bash)
Gnome and KDE desktop environments
Puppet or Ansible experience
Linux Kickstart
Red Hat Satellite or Foreman/Katello
Dell/EMC Isilon and Netapp storage appliances
Experience with monitoring tools like SCOM, Zabbix or Nagios
DoD STIG hardening
Containerization (Docker, Podman)
Required Education and/or Experience:
BS in Computer Science or related field, plus 8 years of field experience; or equivalent combination
CompTIA Security+ certification before start date
Benefits and Perks
Compensation
Industry competitive salary
401K plan with 4% company match, immediately fully vested
Referral bonuses up to $5,000
100% company-paid benefits
Gold PPO Medical plan for employee + family
Vision and Dental plan for employee + family
Short Term Disability for employee
Long Term Disability for employee
Life Insurance for employee
Flexible Paid Time Off Policy
180 hours (minimum) per year of PTO with additional time at manager discretion
10+ Company Holidays per year
6 weeks paid maternity and paternity leave
Flexible work environment to accommodate commuting, family and personal schedules
Career Growth
Company sponsored training and certifications
No questions asked professional/business/technical book reimbursement
Company paid training and conference attendance and travel expenses
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Full-time
Hybrid remote