Universal Banker

Job Description

Description

The Universal Banker provides a top-notch customer experience while supporting the financial goals of clients through thoughtful interactions, providing banking solutions and accurately processing all customer transactions within established guidelines.

Key Responsibilities

Accurately assist clients with banking transactions and maintain a cash drawer.

Assist clients with questions (in-person, over telephone) regarding banking and escalate issues as needed.

Open new business and person accounts and initiate wire transfers.

Provide clients with services and products to support clients' financial goals and refer to business partners.

Assist with ATM maintenance and cash vault.

Complete all required logs and compliance activities.

Education & Experience

High school diploma/GED is required.

Banking experienced required.

Physical Requirements & Working Conditions

Lobby/professional office environment with moderate sound.

Manual dexterity and the ability to lift up to thirty (30) pounds.

Ability to travel to branches, off-site training, and/or meetings as needed.

Schedule

Flexible to service clients during banking hours.

EOE m/f/d/v

Full-time