Receptionist / Intake Coordinator and Scheduler

Job Description

Company Description:

Apparo Academy is a reputable therapy practice and school dedicated to providing high-quality therapy and educational services to our community. We pride ourselves on our commitment to patient care and excellence. We are currently seeking a skilled and personable Receptionist and Intake Coordinator to join our team and contribute to our mission of delivering exceptional experiences.

Job Description:

As a Receptionist, you will be the first point of contact for our patients and visitors. Your primary responsibility will be to ensure the smooth and efficient operation of the front desk while providing outstanding customer service. You will play a crucial role in creating a positive and welcoming environment for all patients and visitors. You will be required to use multi-tasking skills on a daily basis as you welcome parents and have them sign in for therapy services.

Responsibilities:

1. Greet patients and visitors in a friendly and professional manner.

2. Answer phone calls, schedule appointments, and manage the appointment calendar.

3. Verify patient information and insurance coverage.

4. Collect and process patient payments.

5. Maintain cleanliness and organization of the reception area.

6. Assist patients with completing necessary forms and paperwork.

7. Communicate effectively with patients, physicians, and other staff members.

8. Handle patient inquiries and provide accurate information regarding services, policies, and procedures.

9. Manage electronic medical records and ensure confidentiality of patient information.

10. Assist with administrative tasks as needed, including filing, faxing, and data entry.

Qualifications:

1. Christian adult who is living for the Lord and growing in their relationship with Jesus.

2. Previous experience in a medical office setting preferred.

3. Excellent interpersonal and communication skills with a team.

4. Strong organizational, independent, and multitasking abilities.

5. Proficiency in basic computer skills and familiarity with electronic medical records systems.

6. Ability to maintain confidentiality and adhere to HIPAA regulations.

7. Positive attitude and ability to work effectively in a fast-paced environment.

8. Detail-oriented with a focus on accuracy and efficiency.

9. Flexibility to adapt to changing priorities and responsibilities.

10. High school diploma or equivalent.

No visible tattoos or excessive piercings.

Benefits:

- Competitive salary

- Health insurance

- Retirement savings plan

- Paid time off

Full-time