System Administrator I

COMPANY OVERVIEW:

HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We are transforming the way healthcare is administered by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences.

We live and work with purpose, care about others, act with integrity, communicate with transparency, and don’t take ourselves too seriously.

We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish.

PURPOSE AND SCOPE:

The System Administrator I is responsible for overall planning, development, configuration, implementation, and maintenance of all central systems and servers. Responsible for verifying and updating systems security. The System Administrator I is responsible for researching and troubleshooting issues that arise in day-to-day tasks and projects.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Establish and configure Hyper-V Hosts, Virtual Machines, and non-network infrastructure

Maintains reliable system performance through active monitoring and review of error logs and user-reported server issues

Makes recommendations regarding network/systems upgrades and repairs

Works with team members to oversee server-side deployments and projects

Conducts regular tests to ensure that the system meets expectations for speed, security, and reliability

Makes recommendations regarding systems upgrades and repairs

Working knowledge working with Windows Server (2016,2019,2022,2025)

Working knowledge of Azure Infrastructure and azure services

Participates in On-Call rotation

Performs after-hours work as needed

Some travel may be required (no more than 10%)

EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

Experience in Office 365 Administration

Experience in using EntraID (Previously Azure Active Directory)

Experience in supporting Active Directory infrastructure

Experience integrating with Azure cloud environments a plus

Experience with System center Suites including VMM, SCOM, and SCCM a plus

Experience in deployment of new application, software upgrades and patches

1+ years’ experience with Windows Server 2008 / 2012 / 2016 design, implementation and administration preferred

1+ years’ experience with Hyper-V design, implementation and administration a plus

1+ years’ experience with Pure SAN, design, implementation and administration a plus

Experience using PowerShell scripting

IT certifications such as MCSA or MCSE, or relevant degree a plus

Experience supporting Active Directory, DNS and GPO development

Knowledge of networking, Ethernet, TCP / IP and remote communications

Excellent verbal and written communication skills

Experience in high-availability, fast-paced environments