People Operations Coordinator

The Shipyard is a leading, independent agency that builds performance-driven brands audiences can’t help but love.

By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.

Our ability to align bold creativity with individual consumer motivations lets us do more than hope for brand love – we methodically engineer it throughout the consumer journey. That’s how we activate the synergistic power of brand building and performance marketing.

Engineering Brand Love through the courageous ambitions of our people and our clients.

The agency has significant momentum and we’re still growing. Come join our team!

SUMMARY

We are looking for a smart, experienced, and motivated People Operations Coordinator to join our Columbus team.

The People Operations Coordinator plays a key role in making The Shipyard a great place to work by providing overall day-to-day support to the People/HR team. If you are looking to get ground-floor experience in supporting the growth of a creative advertising agency, this is the place to be. The ideal candidate will have a general knowledge of human resources as well as general administrative responsibilities. This role combines hands-on and autonomous work to ensure the smooth running of people projects and systems efficiently.

This is a hybrid work from home/office position (in-office attendance is required on Tuesdays & Thursdays) and the candidate must live near Columbus, OH.

At The Shipyard, we know that it's your unique talents, backgrounds, and perspectives that make you who you are, just like our team, who come from various career paths and experiences. We believe we can't be truly diverse without bringing your most authentic self to the agency.

Studies show that people from marginalized communities may not always apply for positions if they don't meet every single requirement in a job posting. At The Shipyard, we encourage you to apply even if you don't meet all the requirements. We believe that your passion for what we stand for — our values and purpose — is just as important as meeting every checkbox.

WHAT YOU’LL DO

Provide support to the HR team on day-to-day needs.

Support hiring managers with scheduling interviews and ensuring our candidates always feel welcomed and well-informed.

Coordinate and support new hires during the onboarding process, ensuring a smooth transition and a great experience for each new hire.

Give new hires and visitors tours of the office; set up desks and supplies for new hires.

Provide support to the People/HR team and have opportunities to be involved on various people programs; employee engagement, performance development, culture, recruitment, benefits, employee relations, and employment/compliance law.

Contribute to the development and maintenance of our HR platforms and tools, including employee personnel files, Paycor & Workable.

Perform monthly/quarterly audits and maintenance of HR files and documentation, ensuring that we’re staying compliant with applicable federal and state labor laws.

Maintain and keep up to date with various HR-related spreadsheets, trackers, and files, and responsible for keeping documentation in an organized manner.

Serve as subject matter expert in offering support to team members for people-related tasks; time-off management, accurate timesheet submission, and understanding HR policies.

Support our Office Managers with logistics for our employee engagement events.

Foster positive, productive day-to-day team relationships to facilitate effective/efficient flow of work across all disciplines and departments.

Continually seek opportunities to create and improve our People Operations processes.

Support the team in ad hoc queries, as requested.

WHAT YOU’LL BRING

0-2 years of relevant work experience; advertising agency experience is ideal but not required.

Exceptional time management, attention to detail, and organizational skills are a must.

Ability to…

Work independently and collaboratively

Function well in a fast-paced environment under tight deadlines

Multitask and efficiently manage multiple projects simultaneously

Apply active listening skills to build mutual understanding

Communicate in a strong and concise manner, both in writing and verbally

Identify and solve problems

Maintain discretion and confidentiality

Demonstrate a high degree of professionalism and interpersonal skills

The skills and motivation to provide excellent, friendly service to many types of people working both remotely and in an office every day. True enjoyment from helping others, wearing multiple hats, and building a strong office and company culture!

The aptitude to collaborate well with people in a wide variety of roles, including a can-do, team mentality -- no task is too small, and you’re willing to jump in when needed to get things done.

WHAT YOU’LL GET

The overall target range of base compensation for this role is $55,000 - $60,000. Compensation offered will be determined by additional factors such as location and experience.

Open PTO

Flexible work hours and remote work

Paid holidays + holiday closure between Christmas Eve and New Year’s Day

Company-paid medical, dental, and vision insurance

Life insurance and disability benefits

401k program with employer matching

6 weeks paid parental leave

Employee bonus referrals

Dog-friendly offices – not available for Newport Beach or Columbus

Company-provided snacks and beverages (yes, beer/wine included)

… and lots more!

Requirements

Must be authorized to work in the U.S. without the need for visa sponsorship.