Human Resources Technician

Job Description

NOTE: This position may be scheduled as needed to work in Lewisville or Denton.

Under direction of the Manager of Human Resources, the Human Resources Technician will perform a wide variety of para-professional and support work in the Human Resources department for functions such as benefits, recruitment, employee support and outreach, and other Human Resources and administrative support functions.

ESSENTIAL FUNCTIONS

The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Updates and maintains real-time all employee information in relevant systems, including new hire setup and data maintenance. Accurately maintains all employee information data within the Human Resources Information System.

Assists with preparation of various human resources and payroll related reports to management and finance as needed, such as for audits or annual reporting.

Provides front desk and phone coverage and may assist with receiving guests for administrative departments. Greets, receives and directs clients and visitors with a positive, helpful attitude. Accepts, logs and distributes incoming deliveries.

Maintains information and entries for TCDRS retirement accounts; benefits programs offered by DCTA, such as medical, dental, vision, FSA and supplemental benefit offerings; and deferred compensation plan(s). Processes employee enrollments, changes and terminations. Maintains and updates plan documents as needed. Maintains information and entries for COBRA program.

Assists the Director of Human Resources with reconciling monthly insurance benefit invoices with payroll deductions to ensure financial accuracy and compliance. Assists with preparing and maintaining requisitions, purchase orders, invoices and check requests.

Provides administrative support assistance for the human resources management functions including recruitment, benefits, compensation, employee outreach and support, training and development, employee relations, reporting, retention and records management.

Responsible for tracking and maintaining HR Dashboard information and other reporting.

Coordinates and assists with new hire orientation and onboarding. May provide benefits orientations.

Prepares correspondence and manages required paperwork for payroll and benefit changes.

Assists with annual benefit open enrollment processes and meetings.

Prepares and records employee identification badges.

Processes employment verification and records requests.

Serves as a member of the Wellness Committee and actively engages ideas to increase employee wellbeing.

Coordinates with departments and tracks all agency-required trainings (i.e., IT cybersecurity, annual procurement, etc.), and files documentation in personnel files.

Supports the record retention processes. Monitors and maintains the department’s scanning protocols.

Coordinates appointments and other requirements for pre-employment activities.

Assists with Freedom of Information Act (FOIA)/Public Information Requests, when needed.

Assists with all employee events and other engagement functions.

Provides administrative support and performs basic office duties, such as mail run/delivery, supply orders/inventory, scheduling meetings, maintaining staff calendars, screening phones calls and handling general inquiries. Maintains the open and close functions and supplies for the office daily (i.e. lights, copiers, supplies, break room). Maintains office inventory and needs.

REQUIREMENTS TO PERFORM WORK

Knowledge of:

Basic knowledge of Human Resources practices

Working knowledge of Affordable Care Act and Insurance reporting/compliance

Basic knowledge of payroll laws preferred.

Kronos Payroll System (“UKG Ready”) experience preferred.

Proper usage of English Language, with strong professional communication skills, both written and verbal

Microsoft Office suite including Word, Excel, PowerPoint, Outlook

Principles and practices of routine analytical research

Ability to:

Establish and maintain effective working relationships with those contacted in the course of work.

Prioritize items and be efficient on time-sensitive matters.

Understand and follow oral and written instructions.

Compile and maintain complex and extensive records.

Intermittently review documents related to department operations.

Understand, interpret, and explain department policies and procedures.

Preserve confidentiality of sensitive material routinely encountered as part of work assignments.

Work independently to perform a variety of functions and manage multiple projects at one time while working in a dynamic environment with changing priorities to meet established deadlines.

Ability to problem solve timely and effectively.

Develop and present training materials in an effective manner.

Communicate effectively, both in written and oral format

The ideal candidate will:

Possess a positive attitude, and practices good judgement, while open to receiving/providing feedback

Hold the ability to get along with others, individually and in a large group. Has the desire to care for the organization’s well-being and for the co-workers he/she interacts with. Interested in partaking in group development and team building activities.

Be open to collaborate and work in a team-oriented and helping environment.

Possess an influential and welcoming communication style.

Foster a culture that values critical thinking and problem solving; and encourages constructive feedback, engagement, inclusion, and diversity at all levels.

EDUCATION AND EXPERIENCE

High School diploma required; Associates’ degree in business, human resources, or related field preferred

Two (2) years of experience in human resources, training, payroll, and/or benefits, or equivalent combination of relevant education and experience

SHRM-CP/SCP (PHR/SPHR) certification a plus

Special Requirement: Hold a current valid Texas Driver’s License or have the ability to obtain one upon entry into the position.

PHYSICAL ACTIVITIES

Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; intermittently twist and reach office equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight; reaching above the waist, reaching below the waist, and reaching waist to shoulder to reach inventory on shelves; repetitive motion and fingering when using computer keyboard; talking and hearing when dealing with customers.

Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States!

Additional perks and benefits that accompany full-time employment with DCTA:

One 8-hour paid day off for your birthday.

Employee portions of Medical and Dental benefits are 100% paid by the

If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply:

Texas Municipal Retirement System (TMRS)

Employees Retirement System (ERS)

Judicial Retirement System of Texas (JRS)

Teacher Retirement System of Texas (TRS)

City of Austin Employees Retirement System (COAERS)

Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 1 personal day, 2 floating holidays, 1 birthday, 8 fixed holidays, and the ability to earn two additional days off through the Wellness Program.

Regional transit passes (bus and rail) for you and your immediate family.

DCTA strives to continually improve our Servant Leadership We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up.

Flexible dress code: business casual, allowing jeans every day (unless otherwise specified for external/special meetings, events, etc.).

Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency.

***DCTA is proud to be an Equal Employment Opportunity Employer***Company Description

Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Full-time