Job Description
MIS Solutions is a leading Managed IT Services firm specializing in providing comprehensive technology solutions to businesses of all sizes. With a proven track record dating back to 1995 of excellence and a commitment to innovation, we help our clients streamline their IT operations, improve efficiency, and drive business growth. Join our dynamic team and be a part of a company that's shaping the future of IT services.
Job Title: Procurement Specialist - Managed Services
Location: Suwanee, GA
We are seeking a Procurement Specialist who will be responsible for full-lifecycle of quoting, sourcing, purchasing and maintaining license information for client products.
Essential Duties and Responsibilities
Prepare all client quotes using our quoting system
Maintain and update quoting System when applicable
Maintain Client License information using our PSA
Serve as the expert on MIS' licensing stack
Create and Process purchase orders for products through our PSA
Work with resellers to maintain viable relationships
Perform the RMA process to procure replacement products from manufacturers and vendors or refund
Perform product research and solutions for customers
Credit Card reporting
Coordinate with accounting on all customer orders and renewals, billable, not billable, invoices and payments
Return defective equipment from manufactures and vendors for replacement or new purchase
Research the market for the highest quality products at the lowest possible price
Prepare reports regarding product costs
Assist the receiving Clerks with their duties and responsibilities as needed
Understand the Sales Order process to prepare for receiving products processed through the purchasing process
Document internal processes and procedures related to duties and responsibilities
Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Enter work as activities or service tickets in ConnectWise
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Must Have
1-3 years of procurement or related experience
IT Hardware/Software product knowledge
Licensing
Inventory optimization
Product Research
Strong organizational and customer service skills
Proficient in general office applications
Excellent interpersonal skills: such as telephony skills, communication skills and customer care
Ability to multi-task and adapt to changes quickly
Document internal processes and procedures related to duties and responsibilities
Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Why work with Us?
Competitive Salary
Medical, Dental and Vision Insurance
Company-paid Life/AD&D Performance-based service metrics
Paid holidays
One week + 2 personal days PTO first year, expanded plan after that
Career advancement opportunities and career planning/certifications
Incentive Plan for Employee and Client Referrals
Technical certification & leadership training
Company Description
MIS Solutions is a leading Managed IT Services firm specializing in providing comprehensive technology solutions to businesses of all sizes. With a proven track record dating back to 1995 of excellence and a commitment to innovation, we help our clients streamline their IT operations, improve efficiency, and drive business growth. Join our dynamic team and be a part of a company that's shaping the future of IT services.
Full-time