B2B Collections Specialist

Job Description

firstPRO360 is seeking a B2B/Commercial Collector for a 6+ mth project (possible to convert to permanent) in Buckhead.

In office Mon-Fri: 8:30am-5:30pm

Scope: Candidates must be able to do the job, be professional, and able to push back on clients when making calls. Must be used to a high call volume. You will own 500 accounts and be making about 100+ calls per day.

Responsibilities include:

Secure payment in full / establish reasonable repayment schedules by locating and contacting debtor accounts by telephone, written communication and in person/field visits.

Call and resolve accounts on a timely basis from start to finish, including a high output of daily calls (100+) in an effort to contact debtor accounts.

Ongoing skiptrace / investigations, including asset background investigations into business accounts and its principals, to determine the status of the debtor company and its ability to pay.

Research and resolve account discrepancies.

Forecast cash collections

Maintain effective work related communication with all team members.

Provide quality, professional and prompt customer service to all internal and external clients.

Provide our clients with verbal and written professional educated recommendations, concerning, payment terms, settlement, write-off and litigation decisions.

Initiate contact with clients by telephone, written communication and in person/field visits, not limited to trade conferences (travel may be required), to service, maintain and promote client relations / new accounts receivable sales.

Qualifications

Excellent verbal and written communication skills.

Proven proficiency in prioritizing critical issues

Demonstrated planning and organizational skills

Demonstrated proficiency in both, time management and conflict resolution.

Excellent computer skills, typing, internet knowledge, e-mails, windows based systems and Microsoft Office.

Ability to work in a team environment.

Ability to work independently in a challenging environment.

Knowledge of litigation and bankruptcy process is a plus.

Knowledge of business entities in reaction to accounts receivable collections is a plus.

Skip trace knowledge.

Familiar with the Fair Debt Collection Practice Act (FDCPA).

Company Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

Full-time