Collections Representative B2B

Job Description

Primary Objective: Contact customers to determine payment status, assist customers in making payments and resolving customer issues that are deterring payments. Must have Business to Business Collections experience.

Account Collections and Customer Servicing

Make 60-80 calls daily to customers regarding payment status of outstanding invoices

Ensure the aging report is adequately contacted to maintain contacts with any outstanding account balances

Provide customers with copies of invoices, documents as needed

Facilitate payments from customers, including taking credit card information, providing bank/ACH information or remit to information

Document customer interactions and collections efforts to maintain an effective record of collection attempts

Serve as an advocate for our customer account service needs while proving the company’s value to the customer

Hours: 8am - 5pm

Company Description

Action Staffing is a full-service Staffing firm.

Full-time