Desktop Support Technician

Job Description

Duration

6

Duration Unit

Month(s)

Req Description

Description

Desktop Support specializing in Tier 3 issues with an emphasis on label and network printers.

Enterprise Req Skills

Network printer,label printer,tier 2 desktop support,troubleshooting

Job Title

Tier 2 Desktop Support

Top Skills Details

1. 3+ years of Printer Support (Network and Label Printer)

2. 5+ years of desktop support and ability to troubleshoot tier 2 issues

3. Experience troubleshooting an O365 environment

Worksite Address

Greensboro,North Carolina,United States,27410-6200

Additional Information

Drug Test Required

true

Experience Level

Intermediate Level

External Communities Job Description

Our client is in need of a Tier 3 Desktop Support Technician to alleviate some of the ticket load from their team. This technician will primarily be responsible for supporting the Network and Label Printers but will also be responsible for supporting troubleshooting issues with Hardware, Software, Active Directory, and O365. This technician must also be willing to be a part of a rotating weekend shift on Saturdays (Projected to be once a month.)

EVP

Ability to support an industry leading company in Greensboro.

Work Environment

Corporate, Manufacturing.

Additional Skills Tags

Additional Skills & Qualifications

Technical Troubleshooting, Hardware Support, Software Support.

Interview Information

1 Step Webex.