Front Desk Coordinator

Job Details

WA01 - Bellingham - BELLINGHAM, WA

FT1

$22.00 - $27.00 Hourly

Description

Front Desk Coordinator Job Description and Duties:

We are seeking an Office Administration/Patient Care Coordinator/Accounts Receivable with excellent people skills and strong organizational talents to assist in the business functions of the office. This person will provide patients with exceptional customer service, while working hand in hand with referring dental and medical professionals. We are looking for a true team player that wishes to contribute to an optimal work environment for patients, employees and colleagues.

Office Staff Responsibilities:

Performing administrative tasks such as appointment scheduling, charting, filing, clearance requests and coordinating with other offices.

Adhering to OSHA, HIPAA, ADA and all Washington State Regulations and guidelines.

Greeting patients upon arrival, posting charges and payments, billing, and answering phones.

Manage referrals and patient chart documents.

Maintain ideal patient flow throughout the day with efficient scheduling of procedures

Assist with marketing activities, including occasional visits to referring offices, event planning, and tracking referral relationships

Monitoring email and text messages

Communicating with referring offices, insurance companies, outside contractors, etc.

Confirming insurance eligibility and benefits

Maintaining office cleanliness

Providing excellent patient care at all times.

Office Staff Qualifications/Skills:

Great organizational and time management skills.

Excellent written and verbal communication skills.

The ability to provide excellent patient care, even under stressful circumstances.

General knowledge of EMR systems, medical/dental charting, and health services.

Knowledge of dental treatment presentation and reception duties

Consistent professionalism in appearance and attitude.

Ability to present our office in a friendly, positive, and professional manner.

Possess a strong work ethic while taking pride in completing tasks in an efficient and timely manner

Computer Skills and ability to learn new technologies with ease.

Education, Experience, Licensing & Safety Requirements:

High School Diploma or Equivalent

BLS Certification

Hepatitis B Vaccination & Titer

TB Vaccination & Titer

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Work Conditions:

Mostly indoors except when discharging a patient.

8-10 hours a day of standing, walking, bending, lifting, pushing, and using stairs.

Wear PPE including masks. etc.

Wear black scrubs and athletic shoes.

Can be exposed to diseases and infections carried by patients.

Can be exposed to contaminants and biohazard materials.

Work physically close to patients, usually within inches.

Exposed to loud or distracting sounds and noise levels.

Hours/Travel

Works 4-5 days a week (Monday-Friday)

Works 32-40 hours a week depending on the schedule.

There will be opportunities to travel and help other offices locally and across the US.

Duties, responsibilities, and activities may change at any time with or without notice.