Job Details
Santa Barbara, CA
Description
Maple Hospitality Group is the national hospitality group driven by Jim Lasky, Chef Danny Grant, and a team of world-class food lovers who serve to live and live to serve. Successful restaurants exist for many years by delivering all of the following: impeccable food, World-class service, and a one-of-a-kind dining experience. Our team’s goal is to achieve iconic destinations and programs by delivering on all three. Our restaurants and our teams deliver an experience beyond what is expected—that is the Maple Hospitality promise. As the Company expands throughout California, Chicago, Scottsdale, Dallas and Miami, opportunities for growth, travel and continuing education are endless.
In everything we do, there are four principles that we live by:
Generous - We always give more than we receive, and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
Excellence - We do our work exceptionally, with skill and talent curated from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other Hospitality Group.
Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant.
Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.
Benefits & Incentive Package Includes:
Health & Wellness Benefits – Medical, Dental, Vision & Life
Generous Dining Benefits at all Maple Hospitality Group Locations
Gym Membership Discounts
Discounted Parking
Travel & Growth Potential
Staff Meals
Progressive Paid Time Off
Referral Program
What you will do:
Responsible for sales, execution, and day-to-day operations of all events within the restaurant industry
Drive event revenue & grow sales through active prospecting of targeted clients, businesses, industries, and event planners
Cultivate relationships with local businesses and target constituencies to establish the restaurant in the market, prior to opening and while operating
Accomplish company goals by owning assigned tasks and exploring opportunities to add value to the position
Comply with corporate and restaurant-specific standard operating procedures (SOPs).
Collaborate with both front- and back-of-house leaders to ensure 100% customer satisfaction for private events
Strictly adhere to all financial plans and budgets.
Meet targeted monthly, quarterly & annual sales goals
Respond to all event inquiries and guest requests in a professional and timely manner. Consistently follow up to close all sales and ensure guest satisfaction that exceeds our hospitality standards
Negotiate food and beverage minimums to maximize revenue and profitability
Provide walk-throughs and on-site inspections with clients.
Coordinate directly with outside vendors (rentals, linens, AV, floral, etc.).
Nurture relationships with existing clients and vendors to encourage repeat business
Detail events to include all food & beverage items, equipment needs as well as event flow and timing.
Manage the clients’ expectations and troubleshoot any problems with restaurant management, supervising the event to its conclusion when necessary.
Lead weekly BEO meetings for the onsite leadership team
Oversee inventory and supplies management for events.
Responsible for adjusting the environment, music, lighting, and temperature in the private event spaces as needed to maintain the appropriate atmosphere
Ensure all events are closed out and charged appropriately to ensure accuracy in reporting
Report to the Director of Events and General Manager on operational wins, losses and areas in need of improvement
Focus on hospitality goals and continue to drive generosity within the operation
Reasonable Accommodation Statement
Maple Hospitality Group will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). If you need assistance or accommodation due to a disability, please contact
Equal Employment Opportunity Statement
Maple Hospitality Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment. Employment decisions are made based on merit, qualifications, and business needs, and not on the basis of race, color, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related conditions), gender, gender identity or expression, sexual orientation, age, religion, disability (mental and physical), medical condition, genetic information, marital status, military and veteran status, or any other status protected by applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA).
Pay Transparency (California SB 1162 Compliance)
This position is expected to pay within the range of $60,000-$80,000 salary + bonus depending on experience, qualifications, and location. This range reflects the base pay for this role and does not include other compensation or benefits.
Work Location
8301 Hollister Avenue
Santa Barbara, CA 93117
Qualifications
Qualifications:
2+ years of sales management experience in restaurant/hospitality industry
Experience working with TripleSeat
Experience working with Adobe Acrobat & InDesign a plus
High end level restaurant experience is highly preferred
Strong written and verbal communication skills
Strong passion and dedication to food, beverage, and hospitality
Polished, professional, and energetic approach management
Ability to work well in a systems-driven environment
Ability to be adaptable and abide by the policies and values of the company
Attention to detail and commitment to quality