Product Consultant

This full-time position would be responsible for discovering client needs and business outcome objectives, coordinating with our Product and Design and Engineering teams to develop a comprehensive engagement scope, and presenting the solution value to clients along with the Account Executive team.

Specific responsibilities include:

Collaborate with sales / account management reps to understand the opportunities in the sales pipeline and help establish priorities

Engage customer decision makers and influencers to understand strategic, functional, and outcome objectives the client wants to achieve and translate those into specific metrics that define success for the engagement

Collaborate with product / design teams to develop a relevant service design for potential client engagements and confirm the scope of the engagement required to meet customer objectives, and ensure on-time delivery of estimates from the product / design teams

Collaborate with product / design teams to understand Outcode capabilities, resources, and timelines to align with client opportunities in the sales pipeline

Support the sales / account management reps in the development of client-facing proposals for potential engagements

Support the sales / account management reps to present proposed solutions to potential clients, explain the advantages and qualifications of Outcode, and address customer questions

Facilitate client-facing meetings to introduce Outcode developer / designer resources that are proposed to join a client engagement and confirm client acceptance

Support the sales / account management reps in evaluating the priority and probability of opportunities in the sales pipeline to develop an accurate and timely forecast

Qualifications and other criteria:

Significant and relevant experience in and understanding of the software industry, the software development process, and B2B outsourcing

Demonstrated experience and capability in uncovering customer needs and priorities in the pre-sales process

Demonstrated experience and capability in project management and agile software development methodologies

Professional capabilities for client-facing presentations that establish credibility for significant responsibilities and budget commitments, and for supporting the sales / negotiation / closing processes

Professional collaboration capabilities for working with sales teams, product / design engineering teams, and finance / operations teams

Professional capabilities for developing a financial business case to justify client investments and articulate measurable ROI