Desktop Support Specialist

Company Description:

Apexon is a digital-first technology services firm backed by Goldman Sachs Asset Management and Everstone Capital. We specialize in accelerating business transformation and delivering human centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Role Title : Desktop Support Specialist

Location: Ashburn, VA

Duration: W2, Contract & Full Time

Experience/ Skills

The Contractor must provide one Technical Support Specialists II that is highly skilled in installation, configuration, and basic network troubleshooting.

Work requires the technician to climb desks, follow technical SOP, troubleshoot basic operating system issues, and communicate effectively with customers and team.

In addition, the technician should have experience with a ticketing system and excel knowledge, I.e., basic formatting and formulas.

Coordinate with third-party components.

Assist with PC Refresh activities

Track and analyze logs

Run training and product demonstrations

Participates in all phases of IT systems development

Assist with similar IT related tasks as required.

Qualification:

Must hold an A+ certification

Education details:

Any bachelor’s degree/Associate degree is required - High School Degree

Disclaimer:

If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE).