Provisioning Specialist

Identity & Access Management (IAM) Operations Analyst

Pittsburgh, PA

IntePros is seeking an IAM Operations Analyst to play a vital role in securing and managing access to critical systems and applications. We are looking for a proactive individual with a strong understanding of IAM lifecycle processes to help drive operational excellence.

Key Responsibilities:

Establish and maintain client, account, user, and service entitlements within provisioning systems.

Execute complex security administration tasks for applications to enable seamless access for internal and external clients.

Manage the end-to-end IAM lifecycle, including user onboarding, modifications, and offboarding (Joiner, Mover, Leaver processes).

Facilitate discussions between technical and non-technical stakeholders to ensure clarity in security administration processes, workflows, and support requirements.

Ensure compliance with IAM policies and security best practices.

Conduct research and investigations related to access setup issues and general security inquiries.

Assist in security-related initiatives and projects to improve operational efficiency and client satisfaction.

Qualifications & Skills:

Strong understanding of Identity & Access Management (IAM) lifecycle, compliance requirements, and security best practices.

Excellent analytical skills with the ability to collect, organize, analyze, and interpret complex security-related data.

Solid problem-solving abilities with a keen attention to detail.

Effective verbal and written communication skills, with the ability to convey technical concepts to diverse audiences.