Sales Representative

Schedule: M-F 8-hour shift.

As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.

Attributes Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy

• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation

• Relational – ability to build relationships with business unit management and become “trusted advisor”

• Strategy and Planning – ability to think ahead, plan and manage time efficiently

• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level

• Team Oriented – ability to work effectively and collaboratively with all team members

Essential job functions (include the following):

• Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy

• Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served

• Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution.

• Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention

• Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service

• Responsible for the training of new facility staff during start up

• Assist in data collection of new facility start-ups to ensure smooth and error free start up

• Provide consulting services to customers to assist in compliance

• Provide in-service training to customer staff as needed

• Participate in marketing efforts to potential customers

• Actively participate in local association meetings related to assisted living/long term care facilities

• Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry

• Other essential functions and duties may be assigned as needed

Education and/or Certifications:

• High School Diploma or GED required; Bachelor’s degree preferred

• Valid driver’s license and clean driving record

• Nursing/healthcare background preferred

• Experience in sales and/or account management preferred

Skills and Qualifications:

• Excellent customer relations skills and ability to build strong customer relationships

• Ability to work independently and deliver to deadlines

• Ability to solve problems with minimal direction

• Great attention to detail and accuracy

• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines

• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

• Salesforce or similar CRM experience a plus

Work Environment:

• Requires up to 75% travel, by air and ground

• Ability to work flexible hours