Content Manager

The content manager will lead a shared drive reorganization across multiple divisions and provide content management for various SharePoint sites to enhance organization, efficiency, and collaboration. This role is part of a knowledge management team and is responsible for the following:

Shared Drive Reorganization

Conduct frequent meetings with stakeholders to address their needs, review progress, and provide updates

Work with teams to remove and archive outdated and redundant files, in accordance with the project plan and records management and retention policies

Provide clear and consistent communication with all stakeholders, ensuring they have the necessary resources and support

Manage the implementation of a standardized folder structure, including naming conventions and content approval process

Develop and distribute guides, checklists, and best practice documentation to support teams in maintaining their shared drives

Oversee compliance with content management policies and provide ongoing reinforcement to ensure organization

Monitor and evaluate the effectiveness of the shared drive reorganization, adjusting strategies as needed

Provide training sessions to ensure stakeholders understand and adhere to the new shared drive folder structure

Be patient and mindful of stakeholders’ resource and time constraints, while providing flexible and practical solutions

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SharePoint Content Management

Build, edit, and publish web pages using SharePoint

Ensure content and design adhere to web standards such as accessibility, plain language, style guide and other standards and guidelines

Collaborate with web developer, knowledge manager, and other stakeholders to present information online in the most effective, factual, and user-friendly manner

Maintain a content style guide and other appropriate guidance for each of the webpages/platforms based on government and industry best practices for website design and content management

Develop project scopes and schedules, ensuring proper communication to all relevant stakeholders while ensuring feasibility

Job Requirements

Must have a Bachelor's Degree in a related field

Must have an active Top Secret with SCI clearance

Experience with SharePoint, Microsoft 365 applications, web development, and graphic design

Strong understanding of content management, knowledge management, and project management

Familiarity with content governance and records management

Excellent communication, time management, and stakeholder engagement skills

Strong problem-solving skills and the ability to lead, influence, and train stakeholders

Skilled in prioritizing tasks, managing competing projects, and meeting deadlines while maintaining attention to detail

Highly organized, creative, and proactive in driving initiatives to completion